Helly Hansen

Helly Hansen is a Norwegian brand that designs and manufactures outdoor and sports apparel, specializing in gear for extreme weather conditions and professional use.

Telephone
Main : (866) 435-5902
Email
Mailing address
Munkedamsveien 35, 5th – 7th Floor
N-0250 Oslo, Norway
Website
hellyhansen.com

What you need to know about Helly Hansen

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Helly Hansen

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Helly Hansen customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tor Jenssen
Chief Product and Merchandising Officer
Secondary
Brady Barry
Senior Marketing Director
Chief Executive
Carrie Ask
Chief Executive

Frequently asked questions about Helly Hansen

Call (866) 435-5902 or email customerservice-usa@hellyhansen.com.
Yes, you can find the online contact form here.
Helly Hansen offers a 90-day return policy for unused and undamaged products with original packaging and tags, though some exceptions may apply based on the country.
Once your order is shipped, Helly Hansen will send you a tracking number via email that you can use to track your order on the courier’s website.

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