HelloFresh
HelloFresh is a meal kit delivery service. It sends its customers pre-measured ingredients and easy-to-follow recipes so they can cook meals at home without having to plan or shop for groceries.
What you need to know about HelloFresh
HelloFresh handles customer service mainly online, through its Help Center and FAQ and a web contact form rather than a published phone line. Our executive contacts go up to Co-Founder and Chief Executive Officer Dominik Richter. Elliott Advocacy rates HelloFresh's customer service responsiveness 3 out of 5.
- You can resolve a problem with HelloFresh with our insider guide or through our executive contacts.
- Here are our frequently asked questions about HelloFresh.
How to resolve a problem with HelloFresh
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
HelloFresh customer service executives
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Frequently asked questions about HelloFresh
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