Healthy Paws

Healthy Paws is a pet insurance company that covers accidents and illnesses but excludes routine care.

Telephone
Main : (855) 898-8991
Mailing address
P.O. Box 1156
Portland, ME 04104
Website
healthypawspetinsurance.com

What you need to know about Healthy Paws

Customer service experiences with Healthy Paws can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Healthy Paws

Try self-service first

Use our proven resolution methods, or Healthy Paws’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Healthy Paws respond?

Phone support
Available Monday to Friday from 7 a.m. to 5 p.m., Saturdays from 8 a.m. to 5 p.m. (all times Pacific). Response times are typically prompt during business hours. Call (855) 898-8991.
Email support
Response times may vary based on inquiry volume, but according to Healthy Paws the customer service team strives to address emails promptly. Email info@healthypawspetinsurance.com.
Online contact form
Similar to email support, messages submitted through the online contact form are addressed as quickly as possible, with response times depending on the volume of inquiries.
Live chat support
 Healthy Paws does not offer live support.
Social media
While Healthy Paws maintains a presence on social media platforms, for the most efficient service, it's recommended to contact the company directly via phone or email.
Verified contacts

Healthy Paws customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Sarah Paikin
Assistant Vice President, Training, Quality, & Process Excellence
Secondary
Jessica McMahon
Experienced Healthcare Professional
Chief Executive
Jon Harris
Chief Executive

Healthy Paws customer service policies

Healthy Paws' privacy policy outlines how it collects, uses, and protects personal information. Learn more here.

Healthy Paws loyalty program

Healthy Paws does not have a loyalty program.

Frequently asked questions about Healthy Paws

Healthy Paws Pet Insurance is owned by Chubb, a global insurance company.
Monday to Friday from 7 a.m. to 5 p.m., Saturdays from 8 a.m. to 5 p.m. (all times Pacific).
Yes, you can find Healthy Paws online contact form here.

Outdated info? Report it here