Half Price Books is a retail chain that sells new and used books, movies, and music.
Half Price Books Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Half Price Books
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Half Price Books
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Half Price Books mailing address
5803 E. Northwest Highway
Dallas, TX 75231
Half Price Books executive customer service contacts
Primary Contact
Jan Cornelius
Vice President
5803 E. Northwest Highway
Dallas, TX 75231
jcornelius@hpb.com
Secondary Contact
Laura Beverly
CFO
5803 E. Northwest Highway
Dallas, TX 75231
lbeverly@hpb.com
Chief Executive
Sharon Anderson
5803 E. Northwest Highway
Dallas, TX 75231
sanderson@hpb.com
Does Half Price Books have an online contact form?
Yes, you can find the Half Price Books online contact form here.
Does Half Price Books accept returns?
Yes, Half Price Books accepts returns within 30 days of purchase with receipt, as long as the item is in its original condition.
Can I sell my books to Half Price Books?
Yes, Half Price Books buys used books, movies, music, and more. You can visit any store location to sell your items.
How to get professional help with your Half Price Books problem
If you need help with Half Price Books, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
