Hair Cuttery is a chain of hair salons offering haircuts, coloring, and styling services for men, women, and children.
Hair Cuttery Responsiveness rating
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What you need to know about Hair Cuttery
Customer service experiences with Hair Cuttery can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Hair Cuttery’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Hair Cuttery with our insider guide or through our executive contacts.
- Hair Cuttery’s customer service policies are standard. Here are our frequently asked questions about Hair Cuttery.
Hair Cuttery customer service response times
Hair Cuttery’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Available Monday through Friday, 8:30 a.m. to 5 p.m. Eastern time. Response times may vary based on call volume. Call (877) 319-3919. |
| Email support | No email support is available. |
| Online contact form | Accessible through the “contact us” page on the website. Expect a response within three business days. |
| Live chat support | Hair Cuttery does not provide live chat support. |
| Social media | Hair Cuttery maintains profiles on social media platforms like Facebook and Instagram. Response times can vary, and it’s advisable to use these channels for general inquiries rather than urgent matters. |
How to resolve a problem with Hair Cuttery
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Hair Cuttery mailing address
1640 Boro Place
4th Floor
McLean, VA 22102
Hair Cuttery executive customer service contacts
Primary Contact
Dana Kleifges
Vice President, Salon and Support Operations
1640 Boro Place
4th Floor
McLean, VA 22102
dana@haircuttery.com
Secondary Contact
Tim Lemieux
SVP, Chief Technology Officer
1640 Boro Place
4th Floor
McLean, VA 22102
tlemieux@haircuttery.com
Chief Executive
Eric Bakken
1640 Boro Place
4th Floor
McLean, VA 22102
eric@haircuttery.com
Who owns Hair Cuttery?
Hair Cuttery is owned by HC Salon Holdings, which acquired the brand in June 2020 during bankruptcy proceedings. The company was rebranded as Hair Cuttery Family of Brands.
How can I contact Hair Cuttery customer service?
Call (877) 319-3919.
Does Hair Cuttery have an online contact form?
Yes, you can find the online contact form here.
How to get professional help with your Hair Cuttery problem
If you need help with Hair Cuttery, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.