Grubhub

Grubhub is an online food delivery service that connects customers with local restaurants for ordering and delivery.

Telephone
Main : (844) 478-2249
Email
Mailing address
111 W Washington St, Suite 2100
Chicago, IL 60602-2783
Website
grubhub.com

What you need to know about Grubhub

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Grubhub

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Grubhub customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Kevin Pena
Client Success Manager
Secondary
Takia Butler
Director of Operations
Chief Executive
Howard Migdal
Chief Executive Officer

Frequently asked questions about Grubhub

Call (844) 478-2249 or email help_me@grubhub.com.
You can report missing or incorrect items directly through the Grubhub app or website under the "Help" section of your order.
Refund requests can be made through the Grubhub app or website by selecting the issue with your order and contacting customer service. Call (844) 478-2249 or email help_me@grubhub.com.
You can track your order in real-time through the Grubhub app or website, which shows the status of preparation and delivery.
Report issues with drivers via the app or website under the "Help" section for your order. Call (844) 478-2249 or email help_me@grubhub.com.

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