Goodyear Tires produces and sells a variety of automotive tires.
Goodyear Tires Responsiveness rating
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What you need to know about Goodyear Tires
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Goodyear Tires
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Goodyear Tires mailing address
200 Innovation Way
Akron, OH 44316-0001
Goodyear Tires executive customer service contacts
Primary Contact
Chris Helsel
Senior Vice President, Global Operations and Chief Technology Officer
200 Innovation Way
Akron, OH 44316-0001
chris.helsel@goodyear.com
Secondary Contact
Ryan Waldron
President, Americas
200 Innovation Way
Akron, OH 44316-0001
ryan.waldron@goodyear.com
Chief Executive
Mark Stewart
200 Innovation Way
Akron, OH 44316-0001
mark.stewart@goodyear.com
Does Goodyear Tires have a live chat option?
Yes, you can find the live chat option here.
When can I contact customer service via the live chat option?
Monday to Saturday, 9 a.m. to 6 p.m. Eastern time.
How can I contact Goodyear Tires customer service?
Call (800) 321-2136.
When can I call customer service?
Monday to Friday 8:30 a.m. to 5 p.m. Eastern time.
What should I do if I have a warranty issue with my Goodyear tires?
Report the issue to Goodyear customer service at (800) 321-2136.
How can I locate a Goodyear dealer near me?
Use the dealer locator tool on the Goodyear website to find authorized dealers and service centers in your area.
What is Goodyear’s policy on returns or exchanges?
Return or exchange policies are generally handled by the retailer where the tires were purchased. Contact customer service at (800) 321-2136 for specific guidance.
How to get professional help with your Goodyear Tires problem
If you need help with Goodyear Tires, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.