Goodyear Tires
Goodyear Tires produces and sells automotive tires.
Telephone
Main : (800) 321-2136
What you need to know about Goodyear Tires
Goodyear Tires generally responds to customer service in a satisfactory manner.
- Goodyear Tires’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Goodyear Tires with our insider guide or through our executive contacts.
- Goodyear Tires' customer service policies are standard. Here are our frequently asked questions about Goodyear Tires.
How to resolve a problem with Goodyear Tires
Try self-service first
Use our proven resolution methods, or Goodyear Tires’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Goodyear Tires respond?
Phone support
Customer service is available Monday Friday from 8:30 a.m. through 5 p.m. (Eastern time).
Email support
Goodyear Tires customer service is not available via email support.
Live chat support
Live chat support is available from Monday 9 a.m. through Saturday 6 p.m. (Eastern time)
Social media
Goodyear Tires is available on social media platforms such as Facebook and X.
Access Goodyear Tires' social media platforms here.
Access Goodyear Tires' social media platforms here.
Help center/FAQ
Publicly available FAQs and support documentation, accessible 24/7 via website
Verified contacts
Goodyear Tires customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Goodyear Tires self-service links
If you think a Goodyear service error occurred, contact the location immediately and explain the issue. Ask the company to review the service records and inspect your vehicle. Most Goodyear centers will correct mistakes or offer a resolution if an error is confirmed. Keep all receipts and service documentation to support your claim.
Goodyear Tires customer service policies
Goodyear collects personally identifiable information (PII) such as name, contact details, payment information, vehicle data, and warranty or rebate information during interactions like purchases, warranty registration, or service requests. This information is used for processing transactions, handling warranties and rebates, arranging services, managing communications, marketing, and customer support. PII may be shared with affiliated companies or third-party service providers for necessary business purposes, with safeguards in place. Users have rights to access, correct, or delete PII depending on region, and reasonable security measures are applied to protect data. The policy provides transparency on why data is collected, how it is used, and choices regarding third-party sharing or marketing communications.
Goodyear Tires loyalty program
Goodyear Tires does not have a loyalty program.
Frequently asked questions about Goodyear Tires
Yes, you can find the live chat option here.
Monday to Saturday, 9 a.m. to 6 p.m. Eastern time.
Call (800) 321-2136.
Monday to Friday 8:30 a.m. to 5 p.m. Eastern time.
Report the issue to Goodyear customer service at (800) 321-2136.
Use the dealer locator tool on the Goodyear website to find authorized dealers and service centers in your area.
Return or exchange policies are generally handled by the retailer where the tires were purchased. Contact customer service at (800) 321-2136 for specific guidance.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published September 16, 2024. Updated December 3, 2025.