GOLDCAR

GOLDCAR is a car rental company operating in Spain.

Telephone
Main : +34-918-341-400
Email
Mailing address
Avenida de la Generalitat Valenciana, 40 03203 Elche
Alicante, Spain
Website
goldcar.es/en

What you need to know about GOLDCAR

The company responds to most customer complaints in a satisfactory manner.

  • GOLDCAR’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
  • You can resolve a problem with GOLDCAR with our insider guide or through its executive contacts.
  • GOLDCAR's customer service policies are standard. Here are our frequently asked questions about GOLDCAR.

How to resolve a problem with GOLDCAR

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

GOLDCAR customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Germán Rico
Customer Experience Manager at Europcar Mobility Group
Secondary
José Moreno
Director
Chief Executive
Juan Carlos Azcona
Chief Executive

GOLDCAR loyalty program

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Frequently asked questions about GOLDCAR

Call +34-918-341-400 or email info@goldcar.com.
Generally, GOLDCAR requires a credit card for the reservation and deposit.  However, some locations may accept a debit card with additional conditions (e.g., a higher security deposit).
Yes, you can extend your rental while the car is still in your possession, but it's subject to availability and additional charges.  Always contact GOLDCAR as early as possible to make adjustments.

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