Go City

Go City offers digital sightseeing passes that provide access to multiple attractions in various cities worldwide for a set price.

Telephone
Main : (800) 887-9103
Email
Mailing address
Grainhouse, 6 Dryden Street
London, WC2E 9NH, U.K.
Website
gocity.com

What you need to know about Go City

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Go City

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Go City customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Judy Gauthier
Chief Commercial Officer
Chief Executive
Jon Owen

Frequently asked questions about Go City

Call (800) 887-9103 or email contact@gocity.com.
Go City offers digital passes that allow entry to various attractions within a city. You can choose between different pass types (e.g., All-Inclusive, Explorer), depending on how many attractions you want to visit.
Once purchased, you can download your pass to the Go City app or print it out. Present the pass at participating attractions for entry.
Go City offers a refund within 90 days of purchase if the pass has not been activated. Specific refund policies can vary, so check your purchase terms.
Go City tries to provide the most current information, but if an attraction is unexpectedly closed, you can use your pass at any of the other included attractions.
Most Go City passes can be activated up to one year after the purchase date. Once activated, the pass is valid for the duration specified (e.g., 1-10 days).

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