Globe Life Insurance provides personal and business insurance, including life, health, accident, home and auto coverage. It is a subsidiary of Globe Life, Inc., which was formerly known as Torchmark Corp.
How to reach a person at Globe Life Insurance
(844) 726-4372 – General inquiries
(877) 723-6991 – Existing policy support
Globe Life Insurance Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Globe Life Insurance
What you need to know about Globe Life Insurance
The company responds to most customer complaints in a satisfactory manner.
- Globe Life Insurance’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Globe Life Insurance with our insider guide or through its executive contacts.
- Globe Life Insurance’s customer service policies are standard. Here are our frequently asked questions about Globe Life Insurance.
Globe Life Insurance customer service response times
Globe Life Insurance’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
|
Phone support |
Representatives are available Monday through Friday from 7:30 a.m. to 6:30 p.m. Central time. |
| Email support | Globe Life Insurance does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries. |
| Live chat | Globe Life Insurance does not offer a live chat feature on its website. |
| Social media | Globe Life Insurance is active on social media platforms such as Facebook, X, LinkedIn and Instagram. |
| Help center/FAQ | Globe Life Insurance’s help center and FAQ provide quick answers to common questions regarding policies, claims, billing and customer account management. |
How to resolve a problem with Globe Life Insurance
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Globe Life Insurance mailing address
3700 S Stonebridge Drive
McKinney, TX 75070
Globe Life Insurance executive customer service contacts
Primary Contact
Casey Johnson
Life Claims Manager
3700 S Stonebridge Drive
McKinney, TX 75070
cjohnson@torchmarkcorp.com
Secondary Contact
Robert Sweeney
Executive Vice President, Underwriting and Sales Administration
3700 S Stonebridge Drive
McKinney, TX 75070
rsweeney@torchmarkcorp.com
Chief Executive
Jason Harvey
President & Chief Executive Officer, Direct to Consumer Division at Globe Life
3700 S Stonebridge Drive
McKinney, TX 75070
jharvey@torchmarkcorp.com
Chief Executive
Frank M. Svoboda
Co-Chairman and Chief Executive Officer
3700 S Stonebridge Drive
McKinney, TX 75070
fsvoboda@torchmarkcorp.com
Chief Executive
J. Matthew Darden
Co-Chairman and Chief Executive Officer
3700 S Stonebridge Drive
McKinney, TX 75070
mdarden@torchmarkcorp.com
What is the relationship between Globe Life Insurance and Torchmark Corp?
Globe Life Insurance is a subsidiary of Globe Life, Inc., which was formerly known as Torchmark Corp.
What subsidiaries are under Globe Life Inc.?
Globe Life Inc. owns Globe Life Insurance Company, American Income Life, Direct To Consumer, Family Heritage, Liberty National and United American Insurance Company.
How can I contact Globe Life Insurance customer service?
Call (844) 726-4372 for general Inquiries or (877) 723-6991 for existing policy support.
How to get professional help with your Globe Life Insurance problem
If you need help with Globe Life Insurance, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.