Glacier Bank is a regional bank based in Montana, providing commercial and personal banking services across multiple states.
Glacier Bank Responsiveness rating
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What you need to know about Glacier Bank
Customer service experiences with Glacier Bank can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Glacier Bank’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Glacier Bank with our insider guide or through our executive contacts.
- Glacier Bank’s customer service policies are standard. Here are our frequently asked questions about Glacier Bank.
Glacier Bank customer service response times
Glacier Bank’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Typically responds within a few minutes during business hours but may have longer wait times during peak periods. Glacier Bank is available on weekdays from 9 a.m. to 11 p.m. and on weekends and Public Holidays from 9 a.m. to 5 p.m. (all times Mountain Standard). Call (800) 735-4371. |
| Email support | Responses usually take 24–48 hours, depending on inquiry complexity. Email info@glacierbank.com. |
| Online contact form | Response from the online contact form is similar to email, expect a reply within 24–48 hours |
| Live chat support | Glacier Bank does not offer live chat support. |
| Social media | Response times via social media vary, but generally range from a few hours to a full business day. |
How to resolve a problem with Glacier Bank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Glacier Bank mailing address
P.O. Box 27
Kalispell, MT 59903
Glacier Bank loyalty program
Glacier Bank offers loyalty programs through its credit card offerings. Its consumer credit cards, such as the Maximum Rewards Visa Signature Card, provide unlimited 1.5% cash back on every purchase. Similarly, its business credit cards, like the Business Edition Visa with Reward Simplicity, offer unlimited 1.5 points per $1 spent on all purchases.
Glacier Bank social media channels
Glacier Bank executive customer service contacts
Primary Contact
Mark Palmer
Enterprise and Operational Risk Management Leader
P.O. Box 27
Kalispell, MT 59903
mpalmer@glacierbancorp.com
Secondary Contact
Jason Preble
SVP, COO
P.O. Box 27
Kalispell, MT 59903
jpreble@glacierbancorp.com
Chief Executive
Randy Chesler
P.O. Box 27
Kalispell, MT 59903
rchesler@glacierbancorp.com
Who owns Glacier Bank?
Glacier Bancorp.
How can I contact Glacier Bank?
Call (800) 735-4371 or email info@glacierbank.com.
When can I contact Glacier Bank?
Glacier Bank is available on weekdays from 9 a.m. to 11 p.m. and on weekends and Public Holidays from 9 a.m. to 5 p.m. (all times Mountain Standard)
Does Glacier Bank have an online contact form?
Yes, you can find the online contact form here.
How to get professional help with your Glacier Bank problem
If you need help with Glacier Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.