Glacier Bank

Glacier Bank is a regional bank based in Montana, providing commercial and personal banking services across multiple states.

Telephone
Main : (800) 735-4371
Email
Mailing address
P.O. Box 27
Kalispell, MT 59903
Website
glacierbank.com

What you need to know about Glacier Bank

Customer service experiences with Glacier Bank can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Glacier Bank

Try self-service first

Use our proven resolution methods, or Glacier Bank’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Glacier Bank respond?

Phone support
Typically responds within a few minutes during business hours but may have longer wait times during peak periods. Glacier Bank is available on weekdays from 9 a.m. to 11 p.m. and on weekends and Public Holidays from 9 a.m. to 5 p.m. (all times Mountain Standard). Call (800) 735-4371.
Email support
Responses usually take 24–48 hours, depending on inquiry complexity. Email info@glacierbank.com.
Online contact form
Response from the online contact form is similar to email, expect a reply within 24–48 hours
Live chat support
Glacier Bank does not offer live chat support.
Social media
Response times via social media vary, but generally range from a few hours to a full business day.
Verified contacts

Glacier Bank customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Mark Palmer
Enterprise and Operational Risk Management Leader
Secondary
Jason Preble
SVP, COO
Chief Executive
Randy Chesler
Chief Executive

Glacier Bank customer service policies

Glacier Bank's privacy policy explains how personal information is collected, shared, and protected. The bank collects data such as Social Security numbers, income, account balances, payment history, credit history, and account transactions. Information is shared for everyday business purposes, including processing transactions, maintaining accounts, responding to legal orders, and reporting to credit bureaus. The bank also shares information for marketing its products and services and for joint marketing with other financial companies. However, information about creditworthiness is not shared with affiliates, and non-affiliate companies do not receive information for marketing purposes. To protect personal information, Glacier Bank employs security measures that comply with federal law, including computer safeguards and secured files and buildings.

Glacier Bank loyalty program

Glacier Bank offers loyalty programs through its credit card offerings. Its consumer credit cards, such as the Maximum Rewards Visa Signature Card, provide unlimited 1.5% cash back on every purchase. Similarly, its business credit cards, like the Business Edition Visa with Reward Simplicity, offer unlimited 1.5 points per $1 spent on all purchases.

Frequently asked questions about Glacier Bank

Glacier Bancorp.
Call (800) 735-4371 or email info@glacierbank.com.
Glacier Bank is available on weekdays from 9 a.m. to 11 p.m. and on weekends and Public Holidays from 9 a.m. to 5 p.m. (all times Mountain Standard)
Yes, you can find the online contact form here.

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