Getaround
Getaround is a peer-to-peer car-sharing platform that allows users to rent vehicles from private owners by the hour or day.
What you need to know about Getaround
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Getaround
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
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Getaround customer service executives
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Frequently asked questions about Getaround
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