GE Capital

GE Capital is the financial services division of General Electric, providing commercial lending and leasing solutions.

Mailing address
PO Box 4586
New York, NY 10163-4586
Website
gecapital.com

What you need to know about GE Capital

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with GE Capital

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

GE Capital customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Samantha Houseman
Team Leader Customer Service
Secondary
Denise Jetton
Customer Service Manager
Chief Executive
Keith S. Sherin
Chief Executive

Frequently asked questions about GE Capital

Visit GE Capital’s online portal or app. Contact customer service at investor@gecapital.com for guidance.
Payments and account management can be done through GE Capital’s online portal. Contact the customer service team at investor@gecapital.com.
For loan or financing requests, visit GE Capital’s website or contact customer service at investor@gecapital.com to get information on application procedures and requirements.

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