GarageExperts Customer Service

GarageExperts provides epoxy flooring and custom storage solutions for residential and commercial garages.

How to reach a person at GarageExperts

(888) 393-3527

garageexperts.com

GarageExperts Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate GarageExperts

What you need to know about GarageExperts

The company responds to most customer complaints in a satisfactory manner.

GarageExperts’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with GarageExperts with our insider guide or through its executive contacts.
GarageExperts’ customer service policies are standard. Here are our frequently asked questions about GarageExperts.

GarageExperts customer service response times

GarageExperts’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone support	GarageExperts’ customer service response times may vary based on call volume, time of day, and the staffing and business hours of individual franchise locations. Call customer service at (888) 393-3527.
Email support	GarageExperts does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat	GarageExperts does not offer a live chat feature on its website.
Social media	GarageExperts is active on social media platforms such as Facebook, Instagram, YouTube, and LinkedIn. Here’s how to reach GarageExperts via social media.
Help center/FAQ	GarageExperts does not have a dedicated FAQ or help center section on its website. However, the company does provide general information about services, products, installation process, and warranties.

How to resolve a problem with GarageExperts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

GarageExperts mailing address

1201 Minters Chapel Road
Suite 101
Grapevine, TX 76051

GarageExperts loyalty program

GarageExperts does not have a loyalty program.

Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at GarageExperts.

GarageExperts executive customer service contacts

Primary Contact
Brooke Janousek
Chief Marketing Officer
1201 Minters Chapel Road
Suite 101
Grapevine, TX 76051
brooke.janousek@garageexperts.com

Secondary Contact
Ken Vickers
Chief Financial Officer
1201 Minters Chapel Road
Suite 101
Grapevine, TX 76051
ken.vickers@garageexperts.com

Chief Executive
Mike Mushinski
1201 Minters Chapel Road
Suite 101
Grapevine, TX 76051
mike.mushinski@garageexperts.com

GarageExperts customer service policies

What is GarageExperts' privacy policy?

GarageExperts’ privacy policy describes how the company collects, uses, and protects personal information. It outlines how data are used for processing orders and for marketing purposes.

What is GarageExperts' accessibility statement?

GarageExperts’ accessibility statement describes the measures the company takes to ensure that its website is accessible to all customers, including those with disabilities.

GarageExperts self-service links

Can I get a quote online?

Yes, visit the website and click “Schedule Your Free Estimate.” You’ll be prompted to enter your ZIP code to connect with your local GarageExperts franchise.

Can I choose my garage floor color or cabinet style online?

Yes, visit the website and click on the “Flooring” and “Cabinets” sections to explore the available options.

How do I claim or check the status of my warranty?

Visit the website and navigate to the “Warranty” section for information about your warranty coverage.

Frequently asked questions about GarageExperts

What is the relationship between GarageExperts and Home Franchise Concepts?

Home Franchise Concepts is the parent company of GarageExperts.

How can I contact GarageExperts customer service?

Call (888) 393-3527.

Are GarageExperts products made in the U.S.?

Yes, all floor coating materials, cabinets, and slatwall systems are manufactured in the U.S.

How to get professional help with your GarageExperts problem

If you need help with GarageExperts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.