GAINSCO Auto Insurance Customer Service Contacts

Company description

How to reach a person at GAINSCO Auto Insurance

GAINSCO Auto Insurance Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate GAINSCO Auto Insurance

What you need to know about GAINSCO Auto Insurance

Customer service experiences with GAINSCO Auto Insurance can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

GAINSCO Auto Insurance customer service response times

GAINSCO Auto Insurance’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone support
(866) 424-6726
Available Monday through Friday from 8 a.m. to 6 p.m. Central time.
Email supportGAINSCO Auto Insurance does not have email support.
Live chat supportGAINSCO Auto Insurance does not have live chat support.
Social mediaGAINSCO Auto Insurance maintains a presence on platforms like Facebook and LinkedIn.
Help center/FAQFor answers to common questions, visit the FAQs page

How to resolve a problem with GAINSCO Auto Insurance

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

GAINSCO Auto Insurance mailing address

P.O. Box 869153
Plano, TX 75086

GAINSCO Auto Insurance loyalty program

GAINSCO Auto Insurance does not have a loyalty program.

GAINSCO Auto Insurance social media channels

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GAINSCO Auto Insurance executive customer service contacts

Primary Contact
Diana Cabrera
Customer Service Manager
P.O. Box 869153
Plano, TX 75086
Diana.Cabrera@gainsco.com

LinkedIn

Secondary Contact
Joshua David Shipment
P.O. Box 869153
Plano, TX 75086
Joshua.Shipment@gainsco.com

LinkedIn

Chief Executive
Michael Johnston
P.O. Box 869153
Plano, TX 75086
Michael.Johnston@gainsco.com

LinkedIn

GAINSCO Auto Insurance customer service policies

What is GAINSCO Auto Insurance privacy policy?

GAINSCO Auto Insurance’s privacy policy outlines a commitment to protecting personal information by collecting data such as contact details, policy records, and payment history to deliver services and meet legal obligations. Information may be shared with affiliates, service providers, or as required by law, but is not sold to third parties. The policy includes safeguards for data protection and offers consumers options to limit certain types of information sharing.

What are GAINSCO Auto Insurance SMS terms and conditions?

GAINSCO Auto Insurance’s SMS terms and conditions govern the subscription-based text message program. Enrollment requires contacting an agent and confirming participation by replying “Y” to a message from short code 52928. Message frequency varies, and standard carrier message and data rates may apply. To opt out, text commands like “stop” or “unsubscribe” to 52928; a final confirmation message will be sent upon successful unsubscription. The service may utilize an automatic dialing system, and GAINSCO reserves the right to modify or terminate the service at any time without notice. For assistance, text “help” to 52928 or call (866) 424-6726. Supported carriers include major U.S. providers.

How can I report a claim?

To report a claim with GAINSCO Auto Insurance, you can either log in to your account at myaccount.GAINSCO.com to submit and track your claim online 24/7, or call (866) 424-6726 to speak with a claims representative.

How can I make a payment?

You can make a payment to GAINSCO Auto Insurance online, by phone, in person, or through Auto-Pay: gainsco.com/customers/make-a-payment/.

Frequently asked questions about GAINSCO Auto Insurance

How can I contact GAINSCO Auto Insurance customer service?

Call GAINSCO Auto Insurance customer service at (866) 424-6726.

When can I contact GAINSCO Auto Insurance customer service?

GAINSCO Auto Insurance customer service is Available Monday through Friday from 8 a.m. to 6 p.m. Central time.

How to get professional help with your GAINSCO Auto Insurance problem

If you need help with GAINSCO Auto Insurance, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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