Gaia Herbs is a U.S.-based company that produces herbal supplements.
Gaia Herbs Responsiveness rating
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What you need to know about Gaia Herbs
The company responds to most customer complaints in a satisfactory manner.
- Gaia Herbs’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Gaia Herbs with our insider guide or through its executive contacts.
- Gaia Herbs’ customer service policies are standard. Here are our frequently asked questions about Gaia Herbs.
Gaia Herbs customer service response times
Gaia Herbs’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Representatives are available Monday through Friday from 7:30 a.m. to 6 p.m. Eastern time. Call customer service at (800) 831-7780. |
| Email support | Gaia Herbs’ customer service email support operates Monday through Friday from 7:30 a.m. to 6 p.m. Eastern time. Response times may vary, but customers can generally expect replies within 1 business day during operating hours. Email Gaia Herbs at info@gaiaherbs.com. |
| Live chat | Gaia Herbs does not have a live chat feature on its website. However, the company offers an online form for customer inquiries. |
| Social media | Gaia Herbs is active on social media platforms such as Facebook, Instagram, and X. Here’s how to reach Gaia Herbs via social media. |
| Help center/FAQ | Gaia Herbs’ help center/FAQ offers immediate answers to common questions about products, ingredients, usage, ordering, and company policies. |
How to resolve a problem with Gaia Herbs
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Gaia Herbs mailing address
101 Gaia Herbs Drive
Brevard, NC 28712
Gaia Herbs executive customer service contacts
Primary Contact
Tim Murray
Director of Operations
101 Gaia Herbs Drive
Brevard, NC 28712
tjm@gaiaherbs.com
Secondary Contact
Brian Traylor
Chief Operating Officer
101 Gaia Herbs Drive
Brevard, NC 28712
bst@gaiaherbs.com
Chief Executive
Kyle Bliffert
101 Gaia Herbs Drive
Brevard, NC 28712
kbliffert@gaiaherbs.com
How can I contact Gaia Herbs customer service?
Call (800) 831-7780 or email info@gaiaherbs.com.
Where can I buy Gaia Herbs products?
Gaia Herbs products are available on the website and at Amazon, health food stores, and major retailers.
What is the "Meet Your Herbs" program?
The “Meet Your Herbs” program is Gaia Herbs’ transparency initiative, allowing customers to trace the origin, purity, and testing results of the products using a unique ID found on the packaging.
How to get professional help with your Gaia Herbs problem
If you need help with Gaia Herbs, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.