Gaia Herbs

Gaia Herbs is a U.S.-based company that produces herbal supplements.

Telephone
Customer service : (800) 831-7780
Email
Mailing address
101 Gaia Herbs Drive
Brevard, NC 28712
Website
gaiaherbs.com

What you need to know about Gaia Herbs

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Gaia Herbs

Try self-service first

Use our proven resolution methods, or Gaia Herbs’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Gaia Herbs respond?

Phone support
Representatives are available Monday through Friday from 7:30 a.m. to 6 p.m. Eastern time.
 
Call customer service at (800) 831-7780. 
Email support
Gaia Herbs' customer service email support operates Monday through Friday from 7:30 a.m. to 6 p.m. Eastern time. Response times may vary, but customers can generally expect replies within 1 business day during operating hours.

Email Gaia Herbs at info@gaiaherbs.com.
Live chat
Gaia Herbs does not have a live chat feature on its website. However, the company offers an online form for customer inquiries.
Social media
Gaia Herbs is active on social media platforms such as Facebook, Instagram, and X.

Here's how to reach Gaia Herbs via social media.
Help center/FAQ
Gaia Herbs' help center/FAQ offers immediate answers to common questions about products, ingredients, usage, ordering, and company policies.
Verified contacts

Gaia Herbs customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tim Murray
Director of Operations
Secondary
Brian Traylor
Chief Operating Officer
Chief Executive
Kyle Bliffert
Chief Executive

Gaia Herbs customer service policies

Gaia Herbs' privacy policy describes how the company collects, uses, stores, and shares information provided by those who interact with its website.

Gaia Herbs loyalty program

Gaia Herbs offers a loyalty program called Wellness Rewards, which allows customers to earn points on purchases.

Frequently asked questions about Gaia Herbs

Call (800) 831-7780 or email info@gaiaherbs.com.
Gaia Herbs products are available on the website and at Amazon, health food stores, and major retailers.
The "Meet Your Herbs" program is Gaia Herbs' transparency initiative, allowing customers to trace the origin, purity, and testing results of the products using a unique ID found on the packaging.

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