FORLOH is a performance outdoor apparel brand.
FORLOH Responsiveness rating
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What you need to know about FORLOH
The company responds to most customer complaints in a satisfactory manner.
- FORLOH’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with FORLOH with our insider guide or through its executive contacts.
- FORLOH’s customer service policies are standard. Here are our frequently asked questions about FORLOH.
FORLOH customer service response times
FORLOH’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | FORLOH’s customer service by phone is available from Monday through Saturday from 10 a.m. to 6 p.m.; Sunday 10 a.m. to 5 p.m. (all times Pacific) Call customer service at (833) 791-0091. |
| Email support | FORLOH’s email support typically responds within 24 to 48 hours during business days. While response times may vary, contacting the company during business hours — Monday through Saturday from 10 a.m. to 6 p.m.; Sunday 10 a.m. to 5 p.m. (all times Pacific) — can lead to a quicker resolution. Email FORLOH at support@forloh.com. |
| Live chat | Live chat support is available Monday through Saturday from 10 a.m. to 6 p.m.; Sunday 10 a.m. to 5 p.m. (all times Pacific). Users can expect faster response times during peak hours, but availability may vary depending on demand. |
| Social media | For social media inquiries, response times may vary but are generally within 1 to 2 business days. Here’s how to reach FORLOH via social media. |
| Help center/FAQ | The help center and FAQ are available 24/7 for self-service, providing immediate answers to frequently asked questions. For more complex inquiries, contact customer support directly. |
How to resolve a problem with FORLOH
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.FORLOH mailing address
317 Central Avenue
Whitefish, MT 59937
FORLOH loyalty program
FORLOH does not offer a loyalty program.
FORLOH social media channels
FORLOH executive customer service contacts
Primary Contact
Bailey Flores
Product Manager, Product Development, Expertise in Customer
317 Central Avenue
Whitefish, MT 59937
bailey.flores@forloh.com
Secondary Contact
Augustin Vergara
Director of Product
317 Central Avenue
Whitefish, MT 59937
Augustin.Vergara@forloh.com
Chief Executive
Andy Techmanski
317 Central Avenue
Whitefish, MT 59937
andy.techmanski@forloh.com
FORLOH customer service policies
What is FORLOH's privacy policy?
FORLOH’s privacy policy explains how the company collects, uses, and protects the personal information of those who interact with its website. The company collects data such as name, email address, shipping and billing details, and payment information to process orders.
What are FORLOH's terms of service?
FORLOH’s terms of service outline the rules and guidelines for using the website and services. By accessing or purchasing from the site, users agree to these terms, which cover aspects such as product availability, pricing, order acceptance, and shipping policies.
What is FORLOH's warranty policy?
FORLOH offers a lifetime warranty on all of its products, covering any manufacturing defects.
FORLOH self-service links
How can I track my FORLOH order?
Visit the website, log in to your Account by clicking on the “Log In” option at the top right corner of the home page. Navigate to the “Orders” section in your account dashboard. You will find information about your order, including its current status and any available tracking information.
How do I return an item to FORLOH?
FORLOH accepts returns within 30 days of the original purchase date for a full refund. Items must have the original tags attached and must be in original condition (unworn or unused).
What can I access via my FORLOH account?
View your past orders, track the status, and manage saved items through your FORLOH account. Also update billing and shipping information, and initiate returns or exchanges.
How can I contact FORLOH customer service?
Call (833) 791-0091 or email support@forloh.com.
Does FORLOH have an online chat service?
Yes, FORLOH has an online chat service.
Does FORLOH ship internationally?
Yes, FORLOH does offer international shipping.
How to get professional help with your FORLOH problem
If you need help with FORLOH, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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