Flying Blue is a loyalty program for Air France and KLM.
How to reach a person at Flying Blue
Main: +33-1-70-18-49-70
Flying Blue Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Flying Blue
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Flying Blue
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Flying Blue mailing address
KLM Royal Dutch Airlines
Amstelveenseweg 55
Amsterdam, The Netherlands 1081 HV
Flying Blue executive customer service contacts
Primary Contact
Benjamin Lipsey
President
Amstelveenseweg 55
Amsterdam, The Netherlands 1081 HV
benjamin.lipsey@klm.com
Secondary Contact
Barry Ter Voert
Chief Experience Officer
Amstelveenseweg 55
Amsterdam, The Netherlands 1081 HV
barry.tervoert@klm.com
Chief Executive
Marjan Rintel
Amstelveenseweg 55
Amsterdam, The Netherlands 1081 HV
marjan.rintel@klm.com
How can I contact Flying Blue customer service?
To contact Flying Blue call +33-1-70-18-49-70 or email refund.northamerica@klm.com.
Does Flying Blue have an online chat service?
Yes, Flying Blue can be contacted via an online chat service.
Can I use my Flying Blue miles for someone else?
Yes, Flying Blue miles are not restricted to the account holder alone.
How to get professional help with your Flying Blue problem
If you need help with Flying Blue, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
