Five CBD offers a range of CBD products to customers across the United States.
Five CBD Responsiveness rating
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What you need to know about Five CBD
Five CBD customer service can assist with product inquiries, orders, and support by email or phone.
- Response times for Five CBD customer service may vary based on the contact method, inquiry volume, and the nature of the issue.
- Address an issue with Five CBD using our insider guide or by reaching out to our executive contacts.
- Five CBD’s customer service policies are standard. Below are the frequently asked questions regarding Five CBD.
Five CBD’s customer service response times
Five CBD customer service response times can vary depending on factors such as the method of contact, the volume of inquiries, and the complexity of the issue. However, here’s a general idea of what to expect:
| Phone support | Five CBD customer service phone support response times may vary based on call volume and the nature of the inquiry. It’s recommended to call during business hours. Call customer service at (855) 676-0226. |
| Email support | Five CBD customer service email support response times can vary depending on the volume of inquiries and the complexity of the issue. The company usually responds within a few business days. Email Five CBD at support@fivecbd.com. |
| Live chat | Five CBD customer service live chat response times may vary based on availability and the volume of inquiries. Responses are generally quick during business hours, but wait times can be longer during peak periods. |
| Social media | Five CBD customer service response times on social media can vary depending on the platform and inquiry volume. Generally, responses may take longer compared to other support channels such as email or phone. Here’s how to reach Five CBD via social media. |
| Help center/FAQ | Five CBD’s customer service help center/FAQ provides immediate access to common inquiries and issues. Response times for specific support requests may vary, but the FAQ section is designed to offer quick, self-service solutions. |
How to resolve a problem with Five CBD
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Five CBD mailing address
1601 East 7th Street
Los Angeles, CA 90021
Five CBD executive customer service contacts
Primary Contact
Soo Kwan
Operations Manager
1601 East 7th Street
Los Angeles, CA 90021
soo.kwan@medterracbd.com
Secondary Contact
Ben Dickerson
1601 East 7th Street
Los Angeles, CA 90021
ben.dickerson@medterracbd.com
Chief Executive
Gregory Reeder
1601 East 7th Street
Los Angeles, CA 90021
gregory.reeder@medterracbd.com
What is the relationship between Five CBD and Medterra?
Medterra is the parent company of Five CBD.
How can I contact Five CBD customer service?
Call (855) 676-0226 or email support@fivecbd.com.
Does Five CBD have an online chat service?
Yes, Five CBD can be contacted via an online chat service.
How to get professional help with your Five CBD problem
If you need help with Five CBD, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
