FireLight Camps is a glamping site offering tent accommodations in natural settings.
How to reach a person at FireLight Camps
Main: (607) 229-1644
FireLight Camps Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about FireLight Camps
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with FireLight Camps
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
FireLight Camps mailing address
1150 Danby Road
Ithaca, NY 14850
FireLight Camps executive customer service contacts
Primary Contact
Jason Smith
General Manager
1150 Danby Road
Ithaca, NY 14850
jason.smith@firelightcamps.com
Secondary Contact
Emma Pure
Front Desk Manager
1150 Danby Road
Ithaca, NY 14850
emma.pure@firelightcamps.com
Chief Executive
Robert Frisch
1150 Danby Road
Ithaca, NY 14850
Robert.Frisch@firelightcamps.com
How can I contact FireLight Camps customer service?
Call (607) 229-1644 or email reservations@firelightcamps.com.
Does FireLight Camps have an online contact form?
Yes, you can find the online contact form here.
What is the cancellation policy for bookings?
The cancellation policy varies based on the booking terms. Typically, cancellations made within a specific period may incur fees. Check the details provided at the time of booking.
Can I change my reservation after it has been confirmed?
Yes, modifications to bookings are possible based on availability and the property’s policy. Contact customer service at (607) 229-1644 or email reservations@firelightcamps.com to discuss changes.
How do I make a reservation with FireLight Camps?
Reservations can be made through the FireLight Camps website or by contacting customer service at (607) 229-1644 or email reservations@firelightcamps.com directly.
How to get professional help with your FireLight Camps problem
If you need help with FireLight Camps, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help