Firehouse Subs is a U.S.-based chain of fast casual restaurants specializing in hot subs and sandwiches.
How to reach a person at Firehouse Subs
Main: (888) 289-6185
Firehouse Subs Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Firehouse Subs
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Firehouse Subs
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Firehouse Subs mailing address
1 Park Place
Suite 100
Jacksonville, FL 32246
Firehouse Subs social media channels
X
Firehouse Subs executive customer service contacts
Primary Contact
James Sandridge
Customer Service Manager
1 Park Place
Suite 100
Jacksonville, FL 32246
James.Sandridge@firehousesubs.com
Secondary Contact
Kayla Landis
Customer Service Manager
1 Park Place
Suite 100
Jacksonville, FL 32246
Kayla.Landis@firehousesubs.com
Chief Executive
Mike Hancock
1 Park Place
Suite 100
Jacksonville, FL 32246
Mike.Hancock@firehousesubs.com
How can I contact Firehouse Subs customer service?
Call Firehouse Subs at (888) 289-6185 or email foundation@firehouse.com.
Does Firehouse Subs offer catering services?
Yes, Firehouse Subs provides catering options. You can inquire about catering through the website or by contacting a local restaurant.
How can I provide feedback or file a complaint?
You can provide feedback through the Firehouse Subs website, customer survey, or by contacting the customer service team at (888) 289-6185 or email foundation@firehouse.com. Complaints can also be addressed directly to the restaurant or through the customer service contact page.
How to get professional help with your Firehouse Subs problem
If you need help with Firehouse Subs, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.