Firefly Car Rental Customer Service Contacts

Firefly is a low-cost car rental service offering budget-friendly vehicles at select airport and city locations.

How to reach a person at Firefly Car Rental

Customer service: (888) 296-9135

Firefly Car Rental Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Firefly Car Rental

We have not received any recent complaints about Firefly Car Rental.

How to resolve a problem with Firefly Car Rental

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Firefly Car Rental mailing address

8501 Williams Rd
Estero, FL 33928

Firefly Car Rental social media channels

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Firefly Car Rental executive customer service contacts

Primary Contact
Kamarie Goffe
Director of Customer Service
8501 Williams Rd
Estero, FL 33928
Kamarie.Goffe@fireflycarrental.com

LinkedIn

Secondary Contact
Elyes Mrad
Executive Vice President
8501 Williams Rd
Estero, FL 33928
Elyes.Mrad@fireflycarrental.com

LinkedIn

Chief Executive
Kaan Gunay
8501 Williams Rd
Estero, FL 33928
Kaan.Gunay@fireflycarrental.com

LinkedIn

Frequently asked questions about Firefly Car Rental

Who owns Firefly Car Rental?

The Hertz Corporation.

How can I contact Firefly Car Rental?

What documents do I need to rent a car with Firefly?

You’ll need a valid driver’s license, a credit card in the renter’s name, and sometimes proof of insurance. International renters may also need a passport and an International Driving Permit (IDP).

What is Firefly’s age requirement for renting a car?

The minimum age is typically 21, but fees may apply for drivers under 25. Policies vary by location, so it’s best to check specific age requirements in advance.

How to get professional help with your Firefly Car Rental problem

If you need help with Firefly Car Rental, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.