Fifth Third

Fifth Third Bank is a regional financial institution offering banking, investment, and insurance services primarily in the Midwest and Southeast United States.

Telephone
Main : (866) 671-5353
Mailing address
38 Fountain Square Plaza
Cincinnati, OH 45263
Website
53.com

What you need to know about Fifth Third

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Fifth Third

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Fifth Third customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
James C. Leonard
Executive Vice President and Chief Operating Officer
Secondary
Melissa Stevens
Executive Vice President and Chief Marketing Officer
Chief Executive
Timothy N. Spence

Frequently asked questions about Fifth Third

Fifth Third customer service is available 24/7.
Call (866) 671-5353.
To reset your online banking password, go to the Fifth Third Bank website and click on the “Forgot Password” link on the login page. Follow the instructions to verify your identity and create a new password. If you need further assistance, contact customer service at (866) 671-5353.
If you lose your Fifth Third debit or credit card, call (800) 972-3030 immediately to report it and have the card deactivated. You can also use the Fifth Third mobile app to report a lost or stolen card and request a replacement.

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