Ferrari World Abu Dhabi

Ferrari World Abu Dhabi is an indoor theme park featuring Ferrari-inspired rides, attractions, and experiences, located on Yas Island in Abu Dhabi.

Telephone

Main : +971-2-496-8000

contact@yasconcierge.com

Mailing address

P.O. Box 128717
Yas Island, Abu Dhabi United Arab Emirates

Website

ferrariworldabudhabi.com

What you need to know about Ferrari World Abu Dhabi

Customer service experiences with Ferrari World Abu Dhabi can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

Ferrari World Abu Dhabi’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with Ferrari World Abu Dhabi with our insider guide or through our executive contacts.
Ferrari World Abu Dhabi's customer service policies are standard. Here are our frequently asked questions about Ferrari World Abu Dhabi.

How to resolve a problem with Ferrari World Abu Dhabi

Try self-service first

Use our proven resolution methods, or Ferrari World Abu Dhabi’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Ferrari World Abu Dhabi respond?

Phone support

Available daily from 9 a.m. to 7 p.m. Gulf Standard time (GST). Within the UAE, call 600-511-115; from outside the UAE, call +971-2-496-8000.

Email support

For assistance, email contact@yasconcierge.com

Online contact form

Accessible through the contact us page on the official website.

Live chat support

Ferrari World Abu Dhabi does not provide live chat support.

Social media

Ferrari World Abu Dhabi maintains a social media presence on Facebook and X.

Verified contacts

Ferrari World Abu Dhabi customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary

Lucy Roberts

Operations Manager

Secondary

Faisal Al Nuaimi

General Manager

Secondary

Faisal Al NuaimiFaisal Al Nuaimi

General Manager

Chief Executive

Mohamed Abdalla Al Zaabi

Chief Executive

Ferrari World Abu Dhabi self-service links

Ferrari World Abu Dhabi’s park entry terms cover admission policies, visitor responsibilities, and safety guidelines. Entry requires a valid ticket, which is non-refundable and subject to park rules. Height, age, and health restrictions apply to certain rides. Proper attire is required, and outside food or beverages are prohibited. Behavior that disrupts operations or other guests may result in removal. Park hours, attractions, and operations may change without prior notice.

Ferrari World Abu Dhabi customer service policies

Ferrari World Abu Dhabi’s terms and conditions cover ticket usage, visitor responsibilities, and park policies. Tickets are non-refundable and must be used on the specified date. Height and health restrictions apply to certain rides. Proper conduct is required, and disruptive behavior may result in removal. Outside food, beverages, and prohibited items are not allowed. The park is not responsible for lost belongings. Operational hours and attractions may change due to maintenance or unforeseen circumstances.

Ferrari World Abu Dhabi loyalty program

Ferrari World Abu Dhabi offers loyalty programs through the Yas Annual Pass and partnerships with programs like Etihad Guest Miles.

Frequently asked questions about Ferrari World Abu Dhabi

Call Ferrari World Abu Dhabi at +971-2-496-8000 or email contact@yasconcierge.com.

Ferrari World Abu Dhabi is owned by Miral, a leading developer and operator of immersive destinations and experiences in Abu Dhabi. The park is operated by Farah Experiences LLC, a subsidiary of Miral.

Yes, you can find Ferrari World Abu Dhabi's online contact form here.

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