Ferrari World Abu Dhabi Customer Service Contacts

Ferrari World Abu Dhabi is an indoor theme park featuring Ferrari-inspired rides, attractions, and experiences, located on Yas Island in Abu Dhabi.

How to reach a person at Ferrari World Abu Dhabi

Ferrari World Abu Dhabi Responsiveness rating

rating
3/5

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What you need to know about Ferrari World Abu Dhabi

Customer service experiences with Ferrari World Abu Dhabi can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

Ferrari World Abu Dhabi customer service response times

Ferrari World Abu Dhabi’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportAvailable daily from 9 a.m. to 7 p.m. Gulf Standard time (GST). Within the UAE, call 600-511-115; from outside the UAE, call +971-2-496-8000.
Email supportFor assistance, email contact@yasconcierge.com
Online contact formAccessible through the contact us page on the official website.
Live chat supportFerrari World Abu Dhabi does not provide live chat support.
Social mediaFerrari World Abu Dhabi maintains a social media presence on Facebook and X.

How to resolve a problem with Ferrari World Abu Dhabi

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Ferrari World Abu Dhabi mailing address

P.O. Box 128717
Yas Island, Abu Dhabi United Arab Emirates

Ferrari World Abu Dhabi loyalty program

Ferrari World Abu Dhabi offers loyalty programs through the Yas Annual Pass and partnerships with programs like Etihad Guest Miles.

Ferrari World Abu Dhabi social media channels

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Ferrari World Abu Dhabi executive customer service contacts

Primary Contact
Lucy Roberts
Operations Manager
P.O. Box 128717
Yas Island, Abu Dhabi United Arab Emirates

LinkedIn

Secondary Contact
Faisal Al NuaimiFaisal Al Nuaimi
General Manager
P.O. Box 128717
Yas Island, Abu Dhabi United Arab Emirates

LinkedIn

Chief Executive
Mohamed Abdalla Al Zaabi
P.O. Box 128717
Yas Island, Abu Dhabi United Arab Emirates

LinkedIn

Ferrari World Abu Dhabi customer service policies

What is Ferrari World Abu Dhabi's terms and conditions?

Ferrari World Abu Dhabi’s terms and conditions cover ticket usage, visitor responsibilities, and park policies. Tickets are non-refundable and must be used on the specified date. Height and health restrictions apply to certain rides. Proper conduct is required, and disruptive behavior may result in removal. Outside food, beverages, and prohibited items are not allowed. The park is not responsible for lost belongings. Operational hours and attractions may change due to maintenance or unforeseen circumstances.

What is Ferrari World Abu Dhabi's privacy policy?

Ferrari World Abu Dhabi’s privacy policy outlines the collection, use, and protection of personal data. Information is gathered through website visits, ticket purchases, and interactions with services. Data may be used for marketing, service improvements, and legal compliance. Security measures protect personal details, and information may be shared with affiliates or third parties when necessary. Users can access, update, or request deletion of their data. Cookies and tracking technologies are used for analytics.

What is Ferrari World Abu Dhabi's park entry terms?

Ferrari World Abu Dhabi’s park entry terms cover admission policies, visitor responsibilities, and safety guidelines. Entry requires a valid ticket, which is non-refundable and subject to park rules. Height, age, and health restrictions apply to certain rides. Proper attire is required, and outside food or beverages are prohibited. Behavior that disrupts operations or other guests may result in removal. Park hours, attractions, and operations may change without prior notice.

What is Ferrari World Abu Dhabi's ticket terms?

Ferrari World Abu Dhabi’s ticket terms outline usage, restrictions, and refund policies. Tickets are non-refundable, non-transferable, and valid only for the specified date. Lost or stolen tickets will not be replaced. Height, age, and health restrictions apply to certain attractions. Misuse or violation of park rules may result in entry denial or removal without a refund. Operational hours and attractions are subject to change.

Frequently asked questions about Ferrari World Abu Dhabi

How can I contact Ferrari World Abu Dhabi customer service?

Call Ferrari World Abu Dhabi at +971-2-496-8000 or email contact@yasconcierge.com.

Who owns Ferrari World Abu Dhabi?

Ferrari World Abu Dhabi is owned by Miral, a leading developer and operator of immersive destinations and experiences in Abu Dhabi. The park is operated by Farah Experiences LLC, a subsidiary of Miral.

Does Ferrari World Abu Dhabi have an online contact form?

Yes, you can find Ferrari World Abu Dhabi’s online contact form here.

How to get professional help with your Ferrari World Abu Dhabi problem

If you need help with Ferrari World Abu Dhabi, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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