Félix is a company that provides money transfer services, primarily targeting the Latin American market.
Félix Responsiveness rating
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What you need to know about Félix
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Félix
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Félix mailing address
701 Brazos St
Austin, TX 78701
Félix executive customer service contacts
Primary Contact
Gabriel Esquivel
Chief Operating Officer
701 Brazos St
Austin, TX 78701
gabriel.esquivel@felixpago.com
Secondary Contact
Bernardo Garcia
Head of Corporate Development
701 Brazos St
Austin, TX 78701
bernardo.garcia@felixpago.com
Chief Executive
Manuel Godoy
701 Brazos St
Austin, TX 78701
manuel.godoy@felixpago.com
How can I call Félix customer service?
Call (888) 539-3599 or email soporte@felixpago.com.
How can I create a Félix account?
You can create an account by visiting the Félix website and following the registration process, which typically involves providing personal information and verifying your identity.
What payment methods does Félix accept?
Félix accepts various payment methods, including credit/debit cards and bank transfers, depending on the services and the recipient’s location.
How can I track my money transfer?
Once you make a transfer, you can track it through your Félix account or using the tracking number provided. Visit the Félix website or contact customer service at (888) 539-3599 or email soporte@felixpago.com for more details.
What should I do if I encounter issues with a transfer?
If you encounter any issues with a transfer, contact Félix customer service at (888) 539-3599 or email soporte@felixpago.com immediately. Provide your transaction details and any relevant information to help resolve the issue.
Are there any fees for using Félix services?
Fees may apply depending on the type of service and the amount being transferred. Check the Félix website or your account for specific fee information.
What countries does Félix serve?
Félix primarily serves Latin American countries. For a complete list of supported countries, visit the website or contact customer service at (888) 539-3599 or email soporte@felixpago.com.
How to get professional help with your Félix problem
If you need help with Félix, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.