Famous Footwear Customer Service Contact Support Via Phone Email Exec Contacts

Famous Footwear is a retail chain that sells a range of brand-name footwear for men, women, and children.

How to reach a person at Famous Footwear

Main: (888) 869-1053

famousfootwear.com

Famous Footwear Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Famous Footwear

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Famous Footwear

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Famous Footwear mailing address

1 Parkview Plaza
Suite 800
Oakbrook Terrace, IL 60181

Facebook

Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Famous Footwear.

Famous Footwear executive customer service contacts

Primary Contact
Sophia Lewis
Customer Service Manager
1 Parkview Plaza
Suite 800
Oakbrook Terrace, IL 60181
sophia.lewis@famousfootwear.com

Secondary Contact
Mike Edwards
Division President
1 Parkview Plaza
Suite 800
Oakbrook Terrace, IL 60181
mike.edwards@caleres.com

Chief Executive
Jay Schmidt
1 Parkview Plaza
Suite 800
Oakbrook Terrace, IL 60181
jay.schmidt@caleres.com

Frequently asked questions about Famous Footwear

What is the relationship between Famous Footwear and Caleres?

Famous Footwear is a subsidiary of Caleres, a global footwear company. Caleres owns and operates several footwear brands, with Famous Footwear being one of its key retail chains, focusing on selling brand-name shoes.

How can I contact Famous Footwear customer service?

Call (888) 869-1053.

Does Famous Footwear have an online contact form?

Yes, you can find the online contact form here.

When can I contact Famous Footwear customer service?

Monday to Friday 9 a.m. to 6 p.m., Saturday 10 a.m. to 5 p.m. (all times Central).

How to get professional help with your Famous Footwear problem

If you need help with Famous Footwear, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.