Fairmont Hotels & Resorts Customer Service Contacts

Fairmont Hotels & Resorts is a chain of luxury hotels known for its high-end accommodations and historic locations around the world.

How to reach a person at Fairmont Hotels & Resorts

Customer service: (800) 257-7544

Fairmont Hotels & Resorts Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Fairmont Hotels & Resorts

We have not received any recent complaints about Fairmont Hotels & Resorts.

How to resolve a problem with Fairmont Hotels & Resorts

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Fairmont Hotels & Resorts mailing address

Dubai Media City
GBS Building
Dubai, AE 500569

Fairmont Hotels & Resorts social media channels

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Fairmont Hotels & Resorts executive customer service contacts

Primary Contact
Andrea Torrance
Senior Vice President, Operations & Guest Experience
Dubai Media City
GBS Building
Dubai, AE 500569
andrea.torrance@fairmont.com

LinkedIn

Secondary Contact
Sami Nasser
Global Chief Operating Officer
Dubai Media City
GBS Building
Dubai, AE 500569
sami.nasser@fairmont.com

LinkedIn

Ben Cadwell
Chief Operating Officer, North & Central America
New York,
ben.cadwell@fairmont.com

LinkedIn

Chief Executive
Omer Acar
Dubai Media City
GBS Building
Dubai, AE 500569
omer.acar@fairmont.com

LinkedIn

Frequently asked questions about Fairmont Hotels & Resorts

How can I contact Fairmont Hotels & Resorts customer support?

Contact Fairmont Hotels & Resorts customer support on its page or at phone by (800) 257-7544.

Does Fairmont Hotels & Resorts offer 24/7 customer service?

Yes, Fairmont Hotels & Resorts provides 24/7 customer service.

What should I do if I am unsatisfied with Fairmont Hotels & Resorts’s service?

If you are unsatisfied with the service provided by Fairmont Hotels & Resorts, it is best to reach out directly to their customer service team through the website’s Contact Page.

Who owns Fairmont Hotels & Resorts?

Accor is the parent company of Fairmont Hotels & Resorts.

How to get professional help with your Fairmont Hotels & Resorts problem

If you need help with Fairmont Hotels & Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.