Factor is a meal delivery service that provides fully-prepared meals. Customers can choose from a rotating menu, which is then delivered to their door, ready to heat and eat. The service focuses on offering meals that fit various dietary preferences, such as keto, low-carb, and high-protein.
Factor Responsiveness rating
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What you need to know about Factor
We have not received any recent complaints about Factor.
How to resolve a problem with Factor
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Factor mailing address
Afterpay US, Inc
1853 Suncast Ln
Batavia, IL 60510
Factor executive customer service contacts
Primary Contact
Abby S
Senior Manager, Product Operations
1853 Suncast Ln
Batavia, IL 60510
Abby@factor75.com
Secondary Contact
Kyle VerVynck
Senior Manager, Executive Chef with Factor 75
1853 Suncast Ln
Batavia, IL 60510
Kyle.VerVynck@factor75.com
Chief Executive
Uwe Voss
1853 Suncast Ln
Batavia, IL 60510
Uwe.Voss@hellofresh.com
How do I contact Factor 75 customer service?
Contact Factor 75 customer service through its website by accessing the “Contact Us” page. It also offers support via email at help@factor75.com and at (888) 573-5727.
How do I cancel my Factor 75 subscription?
Cancel your Factor 75 subscription by logging into your account on its website, navigating to the “Account Settings” or “Plan Settings” section, and selecting the option to cancel. Or contact its customer service at (888) 573-5727.
Is Factor the same as HelloFresh?
Factor is owned by HelloFresh, but they are different services. Factor offers fully prepared meals that are ready to eat, while HelloFresh provides meal kits with ingredients and recipes for you to cook at home.
Is Factor billed weekly or monthly?
Factor 75 is billed weekly. You pay for the meals you select each week.
Did HelloFresh buy Factor 75?
Yes, HelloFresh acquired Factor 75 in November 2020.
Who is the CEO of Factor 75?
The CEO of Factor 75 is Mike Apostal.
How to get professional help with your Factor problem
If you need help with Factor, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
