ExpressToll manages toll accounts, electronic payments and billing for E-470 and partner toll roads in Colorado. It is operated by the E-470 Public Highway Authority.
How to reach a person at ExpressToll
Main: (303) 537-3470
Toll Free: (888) 946-3470
Free Roadside Assistance: (303) 537-3400 or *470
Fax: (303) 537-3761
ExpressToll Responsiveness rating
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What you need to know about ExpressToll
The company responds to most customer complaints in a satisfactory manner.
- ExpressToll’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with ExpressToll with our insider guide or through its executive contacts.
- ExpressToll’s customer service policies are standard. Here are our frequently asked questions about ExpressToll.
ExpressToll customer service response times
ExpressToll’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support Main: (303) 537-3470 Toll Free: (888) 946-3470 | Representatives are available Monday through Friday from 8 a.m. to 5 p.m. Mountain time. |
| Email support customerservice@expresstoll.com | Representatives are available Monday through Friday from 8 a.m. to 5 p.m. Mountain time. |
| Live chat | ExpressToll does not offer a live chat feature on its website; however, it provides an online contact form for inquiries. |
| Social media | ExpressToll is active on social media platforms such as Facebook and X. |
| Help center/FAQ | ExpressToll’s help center/FAQ provides quick answers to common questions regarding toll account management, payments, violations, transponders and roadway policies. |
How to resolve a problem with ExpressToll
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.ExpressToll mailing address
22470 E Stephen D. Hogan Parkway
Aurora, CO 80018
ExpressToll executive customer service contacts
Primary Contact
Sandra Golatt
Customer Experience and program Manager
22470 E Stephen D. Hogan Parkway
Aurora, CO 80018
sgolatt@e-470.com
Secondary Contact
Nick Badraun
Director of Customer Experience
22470 E Stephen D. Hogan Parkway
Aurora, CO 80018
nbadraun@e-470.com
Alternative Contact
Anjie Vescera
Deputy Executive Director and Chief Operating Officer
22470 E Stephen D. Hogan Parkway
Aurora, CO 80018
avescera@e-470.com
Chief Executive
Joseph Donahue
22470 E Stephen D. Hogan Parkway
Aurora, CO 80018
jdonahue@e-470.com
What is the relationship between E-470 Public Highway Authority and ExpressToll?
E-470 Public Highway Authority owns ExpressToll, which also works with partner toll systems in Kansas, Oklahoma, Texas and Colorado.
How can I contact ExpressToll customer service?
Call (303) 537-3470 or toll free (888) 946-3470 or email customerservice@expresstoll.com.
Can I use ExpressToll without a transponder?
Yes, you can use License Plate Tolling, which bills your account based on your vehicle’s license plate.
How to get professional help with your ExpressToll problem
If you need help with ExpressToll, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.