Entergy Customer Service Contacts

Entergy collects a variety of personal information—such as name, contact details, financial data, account credentials, device/browser metadata, and usage behavior—from users across its websites, services, and operations. This data is used to deliver services, facilitate communications, ensure site security, support web performance, personalize experiences (including ads), and comply with legal or business needs. While Entergy does not share personal information for marketing purposes without explicit consent, it may disclose it when legally required, to fulfill service requests, for security investigations, to partners under confidentiality agreements, or during business transfers. The company employs cookies, device identifiers, and third-party analytics tools (e.g., Google Analytics) and provide standard safeguards to protect data integrity.

Entergy’s terms of use govern the use of its websites and mobile apps, incorporating its privacy policy and any additional terms that may apply to services like myEntergy. By using the Sites, you agree to these terms and to use the content only for authorized, lawful, personal, or business purposes—actions like scraping, framing, reverse-engineering, distributing, or modifying content are prohibited. Entergy reserves the right to monitor activity, enforce the terms, block unauthorized access, and update the sites or these terms at any time; continued use implies consent to changes. The Sites are provided “as is” without any warranties—Entergy disclaims liability for any direct or indirect damages or errors, and users are responsible for verifying accuracy and ensuring its own security. Specifically, liability is capped at $50 (or amount paid, if any), any claims must be filed within one year, and the terms are governed under Arkansas law and, where relevant, the laws of the state where the utility affiliate operates.

Check your power status by visiting Entergy’s outage map at entergy.com/viewoutages.

You can view and pay your Entergy bill by signing in at myentergy.com.