Entergy
Entergy is an American energy company that generates and distributes electricity to customers in the southern United States.
What you need to know about Entergy
Entergy generally responds to customer service in a satisfactory manner.
- Entergy’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Entergy with our insider guide or through our executive contacts.
- Entergy's customer service policies are standard. Here are our frequently asked questions about Entergy.
How to resolve a problem with Entergy
Try self-service first
Use our proven resolution methods, or Entergy’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Entergy respond?
You can access Entergy's social media platforms here.
Entergy customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Entergy self-service links
Entergy customer service policies
Entergy loyalty program
Entergy does not have a loyalty program.
Frequently asked questions about Entergy
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