EmblemHealth
EmblemHealth is a health insurance company that offers medical, dental and vision plans.
Telephone
Customer service : (888) 225-6133
What you need to know about EmblemHealth
The company responds to most customer complaints in a satisfactory manner.
EmblemHealth's customer service response times can vary depending on factors such as demand, the complexity of the issue, and the time of contact.
- EmblemHealth customer service response times can vary based on the method of contact, the nature of the issue, and the volume of inquiries.
- Resolving an issue with EmblemHealth can be done through our insider guide or by contacting its executive team.
- EmblemHealth's customer service policies are standard, and here are our frequently asked questions for your reference.
How to resolve a problem with EmblemHealth
Try self-service first
Use our proven resolution methods, or EmblemHealth’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does EmblemHealth respond?
Phone support
(A) Neighborhood Care Annandale
4771 Hylan Blvd
Staten Island, NY 10312
(888) 447-9121
Office Hours:
Monday through Thursday from 8:30 a.m. to 5:30 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(B) Neighborhood Care Brooklyn Heights
2482 86th Street
Brooklyn, NY 11214
(888) 447-0856
Office Hours:
Monday through Friday from 10 a.m. to 6 p.m. (all times Eastern)
(C) Neighborhood Care Annandale
195 Montague Street, 2nd Fl
Brooklyn, NY 11201
(888) 447-5260
Office Hours:
Monday through Friday from 9 a.m. to 5 p.m. (all times Eastern)
(D) Neighborhood Care Cambria Heights
206-20 Linden Boulevard
Cambria Heights, NY 11411
(866) 539-0999
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(E) Neighborhood Care Chinatown
87 Bowery
New York, NY 10312
(855) 283-2151
Office Hours:
Monday through Friday from 10 a.m. to 6 p.m. (all times Eastern)
(F) Neighborhood Care Clove Road
1050 Clove Road
Staten Island, NY 10301
(888) 447-9121
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(G) Neighborhood Care Crown Heights
546 Eastern Parkway
Brooklyn, NY 10312
(855) 283-2156
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(H) Neighborhood Care Duane Street
52 Duane Street
New York, NY 10007
(888) 447-9111
Office Hours:
Monday through Thursday from 8 a.m. to 6 p.m. and Friday from 8 a.m. to 2 p.m. (all times Eastern)
(I) Neighborhood Care East New York
101 Pennsylvania Avenue
Brooklyn, NY 10312
(888) 238-9872
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(J) Neighborhood Care Elmhurst
88-31 55th Avenue
Elmhurst, NY 11373
(800) 211-2803
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(K) Neighborhood Care Flushing
41-61 Kissena Boulevard
Flushing, NY 10312
(800) 447-0752
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(L) Neighborhood Care Fordham Road
254 E. Fordham Road
Bronx, NY 10312
(855) 346-1554
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(M) Neighborhood Care Harlem
215 W 125th Street
New York, NY 10027
(866) 436-0999
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(N) Neighborhood Care Jackson Heights
40-31 82nd Street
Jackson Heights, NY 11373
(800) 722-9716
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(O) Neighborhood Care Southern Boulevard
932 Southern Boulevard
Bronx, NY 10312
(800) 223-0654
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
4771 Hylan Blvd
Staten Island, NY 10312
(888) 447-9121
Office Hours:
Monday through Thursday from 8:30 a.m. to 5:30 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(B) Neighborhood Care Brooklyn Heights
2482 86th Street
Brooklyn, NY 11214
(888) 447-0856
Office Hours:
Monday through Friday from 10 a.m. to 6 p.m. (all times Eastern)
(C) Neighborhood Care Annandale
195 Montague Street, 2nd Fl
Brooklyn, NY 11201
(888) 447-5260
Office Hours:
Monday through Friday from 9 a.m. to 5 p.m. (all times Eastern)
(D) Neighborhood Care Cambria Heights
206-20 Linden Boulevard
Cambria Heights, NY 11411
(866) 539-0999
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(E) Neighborhood Care Chinatown
87 Bowery
New York, NY 10312
(855) 283-2151
Office Hours:
Monday through Friday from 10 a.m. to 6 p.m. (all times Eastern)
(F) Neighborhood Care Clove Road
1050 Clove Road
Staten Island, NY 10301
(888) 447-9121
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(G) Neighborhood Care Crown Heights
546 Eastern Parkway
Brooklyn, NY 10312
(855) 283-2156
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(H) Neighborhood Care Duane Street
52 Duane Street
New York, NY 10007
(888) 447-9111
Office Hours:
Monday through Thursday from 8 a.m. to 6 p.m. and Friday from 8 a.m. to 2 p.m. (all times Eastern)
(I) Neighborhood Care East New York
101 Pennsylvania Avenue
Brooklyn, NY 10312
(888) 238-9872
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(J) Neighborhood Care Elmhurst
88-31 55th Avenue
Elmhurst, NY 11373
(800) 211-2803
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(K) Neighborhood Care Flushing
41-61 Kissena Boulevard
Flushing, NY 10312
(800) 447-0752
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(L) Neighborhood Care Fordham Road
254 E. Fordham Road
Bronx, NY 10312
(855) 346-1554
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(M) Neighborhood Care Harlem
215 W 125th Street
New York, NY 10027
(866) 436-0999
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(N) Neighborhood Care Jackson Heights
40-31 82nd Street
Jackson Heights, NY 11373
(800) 722-9716
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
(O) Neighborhood Care Southern Boulevard
932 Southern Boulevard
Bronx, NY 10312
(800) 223-0654
Office Hours:
Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. (all times Eastern)
Email support
EmblemHealth does not publicly list a direct customer service email address.
Live chat
EmblemHealth's response time for live chat can vary based on elements such as current demand and the complexity of the inquiry.
Social media
EmblemHealth provides customer service support through social media platforms such as Facebook and X. The response time on social media can vary based on the platform and the volume of inquiries they receive.
Here's how to reach EmblemHealth via social media.
Here's how to reach EmblemHealth via social media.
Help center/FAQ
EmblemHealth's customer service support through the help center or FAQ page is designed to help users find answers to common questions and solve issues independently. The response times for these resources are typically immediate, as they offer self-service options that allow you to access information 24/7.
Verified contacts
EmblemHealth customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
EmblemHealth self-service links
You can view your account for up to 18 months after your coverage ends.
EmblemHealth customer service policies
EmblemHealth's accessibility statement describes the steps the company takes to ensure that its services and information are accessible to all individuals, including those with disabilities.
EmblemHealth loyalty program
EmblemHealth does not have a loyalty program.
Frequently asked questions about EmblemHealth
Call (888) 225-6133.
Visit the EmblemHealth website and log into your member account to check the status of your claim, or call customer service at (888) 225-6133.
Use the online provider directory on the EmblemHealth website to search for in-network doctors, hospitals, and other health care providers.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published February 6, 2025. Updated August 6, 2025.