Elizabeth Arden produces cleansers, moisturizers, and other skin care products.
What you need to know about Elizabeth Arden
Elizabeth Arden’s service levels are generally reliable, with a focus on offering helpful support across multiple channels, though occasional delays may occur during peak periods.
- Elizabeth Arden’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Elizabeth Arden with our insider guide or through our executive contacts.
- Elizabeth Arden’s customer service policies are standard. Here are our frequently asked questions about Elizabeth Arden.
Elizabeth Arden customer service response times
Elizabeth Arden’s customer service is usually responsive, with quick replies in many cases, but some customers have experienced delays, especially during busy times. However, here’s a general idea of what to expect:
Phone support | Elizabeth Arden’s customer service phone support typically has longer wait times compared to online channels, especially during peak hours or busy seasons. While some customers experience prompt assistance, others have reported extended hold times before speaking with a representative. Call customer service at (855) 289-6405. |
Email support | Elizabeth Arden’s customer service email support generally responds within a few business days, though response times can vary depending on the volume of inquiries. Many customers report timely and helpful replies, but there are occasional delays, particularly during high-demand periods. Email Elizabeth Arden at contact@elizabetharden.com. |
Live chat | Elizabeth Arden’s live chat support is usually quick, with many customers receiving prompt assistance. However, wait times can vary depending on the time of day and demand, and during busy periods. |
Social media | Elizabeth Arden’s customer service through social media is generally responsive, with many inquiries addressed within a day or two. However, response times can vary depending on the platform and the volume of messages, with some customers experiencing slightly longer waits during busy times. Here’s how to reach Elizabeth Arden via social media. |
Help center/FAQ | Elizabeth Arden’s help center and FAQ sections provide quick access to commonly asked questions and solutions, often allowing customers to resolve issues without direct contact. For more complex inquiries, response times may vary, but typically, you’ll receive a response within a few business days if further assistance is needed. |
How to resolve a problem with Elizabeth Arden
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Elizabeth Arden mailing address
55 Water Street
New York, NY 10041
Elizabeth Arden executive customer service contacts
Primary Contact
Susan Zuckerman
Vice President
55 Water Street
New York, NY 10041
susan.zuckerman@elizabetharden.com
Secondary Contact
Kyle Brown
Chief Operating Officer
55 Water Street
New York, NY 10041
kyle.brown@elizabetharden.com
Chief Executive
Scott Beattie
55 Water Street
New York, NY 10041
scott.beattie@elizabetharden.com
How can I contact Elizabeth Arden customer service?
Call (855) 289-6405 or email contact@elizabetharden.com.
Does Elizabeth Arden have an online chat service?
Yes, Elizabeth Arden can be contacted via an online chat service.
Where can I buy Elizabeth Arden products?
Elizabeth Arden products are available on the official website, department stores, beauty retailers, and online marketplaces such as Amazon.
How to get professional help with your Elizabeth Arden problem
If you need help with Elizabeth Arden, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.