Elizabeth Arden

Elizabeth Arden produces cleansers, moisturizers, and other skin care products.

Telephone
Customer service : (855) 289-6405
Email
Mailing address
55 Water Street
New York, NY 10041
Website
elizabetharden.com

What you need to know about Elizabeth Arden

Elizabeth Arden's service levels are generally reliable, with a focus on offering helpful support across multiple channels, though occasional delays may occur during peak periods.

How to resolve a problem with Elizabeth Arden

Try self-service first

Use our proven resolution methods, or Elizabeth Arden’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Elizabeth Arden respond?

Phone support
Elizabeth Arden's customer service phone support typically has longer wait times compared to online channels, especially during peak hours or busy seasons. While some customers experience prompt assistance, others have reported extended hold times before speaking with a representative. Call customer service at (855) 289-6405.
Email support
Elizabeth Arden's customer service email support generally responds within a few business days, though response times can vary depending on the volume of inquiries. Many customers report timely and helpful replies, but there are occasional delays, particularly during high-demand periods. Email Elizabeth Arden at contact@elizabetharden.com.
Live chat
Elizabeth Arden's live chat support is usually quick, with many customers receiving prompt assistance. However, wait times can vary depending on the time of day and demand, and during busy periods.
Social media
Elizabeth Arden's customer service through social media is generally responsive, with many inquiries addressed within a day or two. However, response times can vary depending on the platform and the volume of messages, with some customers experiencing slightly longer waits during busy times. Here's how to reach Elizabeth Arden via social media.
Help center/FAQ
Elizabeth Arden's help center and FAQ sections provide quick access to commonly asked questions and solutions, often allowing customers to resolve issues without direct contact. For more complex inquiries, response times may vary, but typically, you'll receive a response within a few business days if further assistance is needed.
Verified contacts

Elizabeth Arden customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Susan Zuckerman
Vice President
Secondary
Andrew Kerns
Director of Operations
Chief Executive
Michelle Peluso
Chief Executive

Elizabeth Arden customer service policies

Elizabeth Arden takes measures to protect personal information, including secure storage to prevent unauthorized access. The company uses encryption and advanced technologies to safeguard data during transmission. It also utilizes data exclusively for specified purposes and complies with privacy laws. Access to sensitive information is restricted to authorized personnel, and Elizabeth Arden regularly updates its privacy policy.

Elizabeth Arden loyalty program

Elizabeth Arden does not have an official loyalty program.

Frequently asked questions about Elizabeth Arden

Call (855) 289-6405 or email contact@elizabetharden.com.
Yes, Elizabeth Arden can be contacted via an online chat service.
Elizabeth Arden products are available on the official website, department stores, beauty retailers, and online marketplaces such as Amazon.

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