eHarmony is an online dating service that helps people find long-term relationships. It matches users based on their personality, interests, and values using a detailed questionnaire.
eHarmony Responsiveness rating
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What you need to know about eHarmony
We have not received any recent complaints about eHarmony.
How to resolve a problem with eHarmony
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
eHarmony mailing address
10900 Wilshire Blvd
16th Floor
Los Angeles, CA 90024
eHarmony executive customer service contacts
Primary Contact
Carlos Robles
Chief Customer Care Officer
10900 Wilshire Blvd
16th Floor
Los Angeles, CA 90024
CarlosRobles@eharmony.com
Also, try: Carlos.Robles@eharmony.com
CRobles@eharmony.com
Secondary Contact
Gareth Mandel
Chief Operating Officer
10900 Wilshire Blvd
16th Floor
Los Angeles, CA 90024
GarethMandel@eharmony.com
Also, try: Gareth.Mandel@eharmony.com
GMandel@eharmony.com
Stefan Schulze
Chief Financial Officer (CFO)
10900 Wilshire Blvd
16th Floor
Los Angeles, CA 90024
Stefan.Schulze@eharmony.com
Also, try: StefanSchulze@eharmony.com
SSchulze@eharmony.com
What is the customer service number for eHarmony?
Contact eHarmony customer service contact at (844) 544-3173.
How do I cancel eHarmony Canada?
To cancel your eHarmony Canada subscription, log into your account and go to **Account Settings**. Then select **Billing Settings** and follow the prompts to cancel your subscription. Be sure to cancel at least 24 hours before your renewal date to avoid being charged for the next billing cycle.
How do I dispute a charge with eHarmony?
To dispute a charge with eHarmony, you should first contact its customer service directly. You can do this by logging into your account, going to **Help** or **Contact Us** in the settings, and submitting a request or by calling (844) 544-3173. If you’re unable to resolve the issue with eHarmony, you may also dispute the charge with your credit card company.
Can you temporarily deactivate eHarmony?
Yes, you can temporarily deactivate your eHarmony account by choosing to pause or hide your profile. This option is available in the **Account Settings** under **Profile Visibility**. When your profile is hidden, it won’t be visible to other users, but you can reactivate it at any time.
What is eHarmony?
eHarmony is an online dating service that uses a detailed questionnaire and compatibility matching system to connect users with potential partners. It’s known for its focus on long-term relationships and its extensive user base, primarily in the United States but also in Canada and other countries.
How to get professional help with your eHarmony problem
If you need help with eHarmony, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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