Dyson is a technology company specializing in innovative home appliances, including vacuum cleaners, air purifiers, hair care devices, and hand dryers.
Dyson Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.What you need to know about Dyson
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Dyson
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Dyson mailing address
1330 West Fulton Street
5th Floor
Chicago, IL 60607
Dyson executive customer service contacts
Primary Contact
Joel Johnson
SVP
1330 West Fulton Street
5th Floor
Chicago, IL 60607
joel.johnson@dyson.com
Secondary Contact
Dea Dyson
Customer Service Director
1330 West Fulton Street
5th Floor
Chicago, IL 60607
dea.dyson@dyson.com
Chief Executive
Hanno Kirner
1330 West Fulton Street
5th Floor
Chicago, IL 60607
hanno.kirner@dyson.com
How can I contact Dyson customer service?
Call (866) 693-9766.
Does Dyson have an online contact form?
Yes, you can find the online contact form here.
What is Dyson’s return policy?
Dyson generally offers a 30-day return policy for products purchased directly from them, with a full refund as long as the item is in good condition and within the return window.
How to get professional help with your Dyson problem
If you need help with Dyson, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.