Duty-Free Americas Customer Service Contacts

Duty-Free Americas is a company that operates duty-free stores in airports and border locations, selling products like perfumes, cosmetics, alcohol, tobacco, and luxury goods to travelers.

How to reach a person at Duty-Free Americas

Toll Free: (866) 454-6262

Duty-Free Americas Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Duty-Free Americas

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Duty-Free Americas

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Duty-Free Americas mailing address

6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024

Duty-Free Americas social media channels


Duty-Free Americas executive customer service contacts

Primary Contact
Donald Walter
Vice President
6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024

Secondary Contact
Simon Falic
6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024

Chief Executive
Jo Ann Jenkins
6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024

Frequently asked questions about Duty-Free Americas

Who is the owner of Duty Free Americas/UETA?

Duty Free Americas is owned by the Falic Group, specifically by the Falic family.

What is the customer service contact for Duty Free Americas/UETA?

Call Duty Free America/UETA at (866) 454-6262.

What is the email for Duty Free Americas/UETA?

Send an email to Duty Free America/UETA at info@dutyfreeamericas.com

What is the email format for Duty Free Americas/UETA?

The email format is typically [firstname].[lastname]@dutyfreeamericas.com.

Who is the CEO of Duty Free Americas/UETA?

Simon Falic is the CEO of Duty Free Americas.

Who is the CFO of Duty Free Americas/UETA?

The CFO is typically from the Falic family, but specific current names are not publicly disclosed.

Where is the headquarters for Duty Free Americas/UETA?

The headquarters is located at 6100 Hollywood Blvd, Suite 801, Hollywood, Florida, 33024, United States.

How to get professional help with your Duty-Free Americas problem

If you need help with Duty-Free Americas, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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