Duty-Free Americas Customer Service Contacts

Duty-Free Americas is a company that operates duty-free stores in airports and border locations, selling products like perfumes, cosmetics, alcohol, tobacco, and luxury goods to travelers.

How to reach a person at Duty-Free Americas

Toll Free: (866) 454-6262

Duty-Free Americas Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Duty-Free Americas

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Duty-Free Americas

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Duty-Free Americas mailing address

6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024

Duty-Free Americas social media channels

X


Duty-Free Americas executive customer service contacts

Primary Contact
Donald Walter
Vice President
6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024
donald.walter@dutyfreeamericas.com

Secondary Contact
Simon Falic
Chairman
6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024
simon.falic@dutyfreeamericas.com

Chief Executive
Jo Ann Jenkins
6100 Hollywood Blvd
Suite 801
Hollywood, Florida 33024
@dutyfreeamericas.com

Frequently asked questions about Duty-Free Americas

Who is the owner of Duty Free Americas/UETA?

Duty Free Americas is owned by the Falic Group, specifically by the Falic family.

What is the customer service contact for Duty Free Americas/UETA?

Call Duty Free America/UETA at (866) 454-6262.

What is the email for Duty Free Americas/UETA?

Send an email to Duty Free America/UETA at info@dutyfreeamericas.com

What is the email format for Duty Free Americas/UETA?

The email format is typically [firstname].[lastname]@dutyfreeamericas.com.

Who is the CEO of Duty Free Americas/UETA?

Simon Falic is the CEO of Duty Free Americas.

Who is the CFO of Duty Free Americas/UETA?

The CFO is typically from the Falic family, but specific current names are not publicly disclosed.

Where is the headquarters for Duty Free Americas/UETA?

The headquarters is located at 6100 Hollywood Blvd, Suite 801, Hollywood, Florida, 33024, United States.

How to get professional help with your Duty-Free Americas problem

If you need help with Duty-Free Americas, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.