DSW VIP is a rewards program offering exclusive benefits to members. It is linked to Designer Brands, the parent company of DSW.
DSW VIP Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about DSW VIP
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with DSW VIP
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.DSW VIP mailing address
810 DSW Drive
Columbus, OH 43219
DSW VIP executive customer service contacts
Primary Contact
Tim Harpe
Director, Customer Operations
810 DSW Drive
Columbus, OH 43219
timharpe@dswinc.com
Secondary Contact
Melissa Blandford
Senior Vice President
810 DSW Drive
Columbus, OH 43219
melissablandford@dswinc.com
Chief Operating Officer
Michele Love
810 DSW Drive
Columbus, OH 43219
michelelove@dswinc.com
How can I contact DSW VIP customer service?
To contact DSW VIP call (866) 379-7463 or email customerservice@dsw.com.
Is there a joining fee to join DSW VIP?
No, joining the DSW VIP program is free.
How do I earn points with DSW VIP
Points are earned by making purchases at DSW stores or on the website.
How to get professional help with your DSW VIP problem
If you need help with DSW VIP, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.