Domino’s Pizza is a pizza restaurant chain based in Ann Arbor, Mich.
Domino’s Pizza Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Domino’s Pizza
Domino’s Pizza has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Domino’s Pizza
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Domino’s Pizza mailing address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI 48106
Domino’s Pizza executive customer service contacts
Primary Contact
Art D’Elia
Executive Vice President – International
30 Frank Lloyd Wright Dr.
Ann Arbor, MI 48106
art.delia@dominos.com
Secondary Contacts
Kate Trumbull
Senior Vice President – Chief Brand Officer
30 Frank Lloyd Wright Dr.
Ann Arbor, MI 48106
Kate.Trumbull@dominos.com
Kevin Morris
Executive Vice President – General Counsel Corporate Secretary
30 Frank Lloyd Wright Dr.
Ann Arbor, MI 48106
Kevin.Morris@dominos.com
Russell Weiner
Chief Executive U.S.
30 Frank Lloyd Wright Dr.
Ann Arbor, MI 48106
russell.weiner@dominos.com
Alternatively: weinerr@dominos.com
Canada: Mike Schlater
mschlater@dominos.ca
Does Domino's Pizza have online chat support?
Yes, Domino’s Pizza has online chat support. It uses a chatbot called Dot.
How can I contact Domino's Pizza customer service?
Call (734) 930-3030 or use its online chat support.
How can I cancel my order with Domino's Pizza?
To cancel your Domino’s Pizza order in the USA, you can:
- By phone: Call the Domino’s store where you ordered from. You can also call Domino’s customer support at (734) 930-3030.
- On the website: If you ordered online, go to Domino’s website. Log in, scroll down to “customer support” at the bottom, and click on “send us an email” to request cancellation.
- On the app: If you used the Domino’s app, go to “my orders,” select the order, and click “cancel order.”
Keep in mind that cancellation policies vary by location, so check with your local store for their rules and whether you can get a refund.
How can I get a refund from Domino's Pizza?
Call the Domino’s store where you ordered from. You can also call Domino’s customer support at (734) 930-3030.
What is the privacy manager's contact details?
Privacy Manager
Domino’s Pizza of Canada Ltd.
1608 Sylvestre Drive, Unit 4,
Tecumseh, Ontario N9K 0B9
privacymanager@dominos.ca
(519) 944-5288
How to get professional help with your Domino’s Pizza problem
If you need help with Domino’s Pizza, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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