Domino’s Pizza

Domino’s Pizza is a pizza restaurant chain based in Ann Arbor, Mich.

Telephone
Corporate office : (734) 930-3030
Mailing address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI 48105
Website
dominos.com

What you need to know about Domino’s Pizza

Domino's Pizza has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Domino’s Pizza

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Domino’s Pizza respond?

Online support

Domino's says to contact your local store first for immediate help with an order. For other issues, use Dot, its customer support bot, or the email form at contactus.dominos.com.

Verified contacts

Domino’s Pizza customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Frank Garrido
Executive Vice President – Chief Restaurant Officer
Secondary
Weiking Ng
Executive Vice President – International
Secondary
Kate Trumbull
Executive Vice President – Chief Marketing Officer
Chief Executive
Joe Jordan
Chief Executive Officer

Additional contacts

Alternative
Russell Weiner
Executive Chairman Designate

Frequently asked questions about Domino's Pizza

Yes, Domino’s Pizza has online chat support. It uses a chatbot called Dot.
For an order problem, call the Domino's store that made your order first. You can also use its online chat support (Dot, the customer support bot) or the email form at contactus.dominos.com. For corporate inquiries, call (734) 930-3030.
To cancel your Domino’s Pizza order in the USA, you can:
  1. By phone: Call the Domino’s store where you ordered from. You can also call Domino’s customer support at (734) 930-3030.
  2. On the website: If you ordered online, go to Domino’s website. Log in, scroll down to "customer support" at the bottom, and click on "send us an email" to request cancellation.
  3. On the app: If you used the Domino’s app, go to "my orders," select the order, and click "cancel order."
Keep in mind that cancellation policies vary by location, so check with your local store for their rules and whether you can get a refund.
Call the Domino’s store where you ordered from. You can also call Domino’s customer support at (734) 930-3030.
Privacy Manager Domino’s Pizza of Canada Ltd. 1608 Sylvestre Drive, Unit 4, Tecumseh, Ontario N9K 0B9 privacymanager@dominos.ca

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