Deuter backpacks and outdoor gear for hiking and travel.
Deuter Responsiveness rating
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What you need to know about Deuter
We have not received any recent complaints about Deuter.
How to resolve a problem with Deuter
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Deuter mailing address
2511 55th Street
Suite 100
San Francisco, CO 80301
Deuter executive customer service contacts
Primary Contact
Amy Parulis
Marketing and Communications Manager
2511 55th Street
Suite 100
Boulder, CO 80301
Amy.Parulis@deuter.com
Secondary Contact
Scott Golden
Operations Manager
2511 55th Street
Suite 100
Boulder, CO 80301
jane.doe@deuter.com
Chief Executive
Bernd Kullmann
2511 55th Street
Suite 100
Boulder, CO 80301
Bernd.Kullmann@deuter.com
Is Deuter made in Germany?
Deuter is a German brand, but most of its products are manufactured in Vietnam.
Does Deuter have a lifetime warranty?
Deuter offers a limited warranty on its products, but it does not typically offer a lifetime warranty. The warranty coverage varies by product and region, so it’s recommended to check the specific warranty details.
Who is the owner of Deuter bags?
Deuter is owned by the Schwan-Stabilo Group, a German family-owned company that specializes in outdoor and writing products.
Which country made backpacks?
Deuter backpacks are primarily manufactured in Vietnam, although the brand is based in Germany.
How do I contact Deuter?
Contact Deuter through its website or by email info@deuterusa.com or at phone: (303) 652-3102.
How to get professional help with your Deuter problem
If you need help with Deuter, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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