Deuter Customer Service Contacts

Deuter backpacks and outdoor gear for hiking and travel.

How to reach a person at Deuter

Customer service: (303) 652-3102

Deuter Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Deuter

We have not received any recent complaints about Deuter.

How to resolve a problem with Deuter

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Deuter mailing address

2511 55th Street
Suite 100
San Francisco, CO 80301

Deuter social media channels

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Deuter executive customer service contacts

Primary Contact
Amy Parulis
Marketing and Communications Manager
2511 55th Street
Suite 100
Boulder, CO 80301
Amy.Parulis@deuter.com

Secondary Contact
Scott Golden
Operations Manager
2511 55th Street
Suite 100
Boulder, CO 80301
jane.doe@deuter.com

Chief Executive
Bernd Kullmann
2511 55th Street
Suite 100
Boulder, CO 80301
Bernd.Kullmann@deuter.com

Frequently asked questions about Deuter

Is Deuter made in Germany?

Deuter is a German brand, but most of its products are manufactured in Vietnam.

Does Deuter have a lifetime warranty?

Deuter offers a limited warranty on its products, but it does not typically offer a lifetime warranty. The warranty coverage varies by product and region, so it’s recommended to check the specific warranty details.

Who is the owner of Deuter bags?

Deuter is owned by the Schwan-Stabilo Group, a German family-owned company that specializes in outdoor and writing products.

Which country made backpacks?

Deuter backpacks are primarily manufactured in Vietnam, although the brand is based in Germany.

How do I contact Deuter?

Contact Deuter through its website or by email info@deuterusa.com or at phone: (303) 652-3102.

How to get professional help with your Deuter problem

If you need help with Deuter, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.