DCU Customer Service Contacts

DCU (Digital Federal Credit Union) is a nonprofit financial institution in the U.S. that offers banking services like savings and checking accounts, loans, and credit cards. It’s based in Massachusetts and serves members nationwide.

How to reach a person at DCU

Customer service: (800) 328-8797

DCU Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about DCU

We have not received any recent complaints about DCU.

How to resolve a problem with DCU

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

DCU mailing address

853 Donald Lynch Boulevard
PO Box 9130
Marlborough, MA 01752-9130

DCU social media channels

X


DCU executive customer service contacts

Primary Contact
Matt Goldsmith
Senior Vice President Member Services
220 Donald Lynch Blvd
Marlborough, MA 01752
MGoldsmith@dcu.org

Secondary Contact
Minna Pomeroy
Chief People Officer
220 Donald Lynch Blvd
Marlborough, MA 01752
MPomeroy@dcu.org

Chief Executive
Shruti Miyashiro
220 Donald Lynch Blvd
Marlborough, MA 01752
SMiyashiro@dcu.org

Frequently asked questions about DCU

Does DCU have a live chat?

Yes, DCU offers a live chat feature on its website.

What is the phone number for DCU access?

The phone number for DCU (Digital Federal Credit Union) member services is (800) 328-8797, which can be used for general account access and inquiries.

What is the phone number for DCU Visa?

Reach DCU Visa services by calling its member services line at (800) 328-8797 and selecting the appropriate option for credit card inquiries.

What is the phone number for DCU?

The main phone number for DCU (Digital Federal Credit Union) is (800) 328-8797.

Can I use my DCU debit card internationally?

Yes, you can use your DCU debit card internationally wherever Visa is accepted. However, it’s recommended to notify DCU before traveling to avoid any disruptions.

Can DCU use Zelle?

No, DCU does not currently support Zelle for person-to-person payments.

How to get professional help with your DCU problem

If you need help with DCU, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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