DCU

DCU (Digital Federal Credit Union) is a nonprofit financial institution in the U.S. that offers banking services like savings and checking accounts, loans, and credit cards. It's based in Massachusetts and serves members nationwide.

Telephone
Customer service : (800) 328-8797
Mailing address
853 Donald Lynch Boulevard, PO Box 9130
Marlborough, MA 01752-9130
Website
dcu.org

What you need to know about DCU

We have not received any recent complaints about DCU.

How to resolve a problem with DCU

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

DCU customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Matt Goldsmith
Senior Vice President Member Services
Secondary
Minna Pomeroy
Chief People Officer
Chief Executive
Shruti Miyashiro
Chief Executive

Frequently asked questions about DCU

Yes, DCU offers a live chat feature on its website.
The phone number for DCU (Digital Federal Credit Union) member services is (800) 328-8797, which can be used for general account access and inquiries.
Reach DCU Visa services by calling its member services line at (800) 328-8797 and selecting the appropriate option for credit card inquiries.
The main phone number for DCU (Digital Federal Credit Union) is (800) 328-8797.
Yes, you can use your DCU debit card internationally wherever Visa is accepted. However, it's recommended to notify DCU before traveling to avoid any disruptions.
No, DCU does not currently support Zelle for person-to-person payments.

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