Creed Customer Service Contacts

Creed is a French fragrance brand known for producing perfumes using traditional methods and ingredients.

Telephone
Main : +44-2033-676-102
Email
Mailing address
Meridian House
Northwich, Cheshire, England CW9 7RA
Website
creedfragrance.com

What you need to know about Creed Customer Service Contacts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Creed Customer Service Contacts

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Creed Customer Service Contacts customer service executives

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Primary
Giles Gordon
Chief Marketing Officer
Primary
Sarah Rotheram
Chief Executive
Secondary
Katherine Lawrance
Global Head of Ecommerce

Frequently asked questions about Creed

The Hut Group (THG), a global technology and e-commerce company, acquired Creed in 2020. As part of the deal, THG gained control over Creed’s operations, including its direct-to-consumer sales and global expansion strategies.
Call Creed customer service at +44-2033-676-102 or email businessenquiries@thehutgroup.com.
Yes, once your order is shipped, you should receive tracking information via email. You can use this to track your order status on the courier's website.

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