Credit Karma is a service that provides free credit scores, reports, and financial monitoring tools.
Credit Karma Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Credit Karma
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Credit Karma
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Credit Karma mailing address
1105 Clayton Lane
Suite 400
Austin, TX 78723
Credit Karma executive customer service contacts
Primary Contact
Tammy Hardy
Customer Service Executive
1105 Clayton Lane
Suite 400
Austin, TX 78723
tammy.hardy@creditkarma.com
Secondary Contact
Jon Diorio
Vice President
1105 Clayton Lane
Suite 400
Austin, TX 78723
jon.diorio@creditkarma.com
Chief Executive
Kenneth Lin
1105 Clayton Lane
Suite 400
Austin, TX 78723
kenneth.lin@creditkarma.com
How can I contact Credit Karma customer service?
To contact Credit Karma call (800) 693-7766 or email info@creditkarma.com.
Does Credit Karma have an online chat service?
Yes, Credit Karma can be contacted via an online chat service.
How often can I check my credit score on Credit Karma?
You can check your credit score on the website as often as you like.
How to get professional help with your Credit Karma problem
If you need help with Credit Karma, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.