Corsair Customer Service Contacts

Corsair designs and manufactures hardware and peripherals for gaming, content creation and PC enthusiasts.

How to reach a person at Corsair

Corsair Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Corsair

What you need to know about Corsair

The company responds to most customer complaints in a satisfactory manner.

Corsair customer service response times

Corsair’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone support

(510) 657-8747
Corsair does not provide a direct customer service phone number on its website; instead, the company encourages customers to use its online help center for support inquiries. However, Corsair’s corporate phone number is listed on the website for business-related calls.

The website does not specify customer service hours.
Email supportCorsair does not provide a direct customer service email address on its website. However, the company offers an online contact form for assistance.
Live chatCorsair does not offer a live chat feature on its website; however, the company provides an AI chatbot or virtual assistant to assist users with common questions and support inquiries.
Social mediaCorsair is active on social media platforms such as X, Facebook, Instagram and YouTube.
Help center/FAQCorsair’s help center and FAQ provide quick answers to common questions regarding product setup, troubleshooting, warranties, orders and technical support.

How to resolve a problem with Corsair

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Corsair mailing address

115 N McCarthy Blvd.
Milpitas, CA 95035

Corsair loyalty program

Corsair does not have a loyalty program.

Corsair social media channels

X


Corsair executive customer service contacts

Primary Contact
Justice Ivanich
Senior Customer Care Manager
115 N McCarthy Blvd.
Milpitas, CA 95035
justice.ivanich@corsair.com

LinkedIn

Alternative Contact
Thi La
President and Chief Operating Officer
115 N McCarthy Blvd.
Milpitas, CA 95035
thi.la@corsair.com

LinkedIn

Chief Executive
Andrew Paul
115 N McCarthy Blvd.
Milpitas, CA 95035
andy.paul@corsair.com

LinkedIn

Corsair customer service policies

What is Corsair's privacy policy?

Corsair’s privacy policy describes how the organization collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

What are Corsair's terms of use?

Corsair’s terms of use set forth the conditions for using the organization’s services, including account opening and closing and management of personal information.

How can I track my order?

Visit the website, log into your account and go to the order or purchase history section to track your order status and shipping details.

How do I update my account information?

Visit the website, log into your account and navigate to your account settings to update your personal information and preferences.

Does Corsair provide software updates for its products?

Yes, visit the website, navigate to the “Support” section, and select your product to download the latest software and firmware updates.

Frequently asked questions about Corsair

Where can I find product manuals, drivers and downloads?

Visit the website, navigate to the “Support” section and select your product to access manuals, drivers and downloads.

Does Corsair provide product registration?

Yes, you can register your product on the website to assist with warranty claims and support.

How to get professional help with your Corsair problem

If you need help with Corsair, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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