Condé Nast

Condé Nast produces magazines and digital content on fashion, culture and lifestyle, including Vogue, The New Yorker and GQ.

Telephone
Customer service : (800) 405-8085
Customer service : (515) 243-3273
Mailing address
1 World Trade Center
New York, NY 10007
Website
condenast.com

What you need to know about Condé Nast

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Condé Nast

Try self-service first

Use our proven resolution methods, or Condé Nast’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Condé Nast respond?

Phone support:U.S. subscriptions International subscriptions
Condé Nast customer service phone response time is not specified on the website.
Email support:Subscriptions: condenast.direct@cdsfulfillment.com
Condé Nast's customer service email response time is not specified on the website.
Live chat
Condé Nast does not offer a live chat feature on its corporate website, but many of its individual brands provide live chat or help features on its respective websites.
Social media
Condé Nast’s individual brands are active on social media platforms such as X, LinkedIn, Instagram and YouTube.
Help center/FAQ
Condé Nast does not have a help center or FAQ on its corporate website, but each brand has its own help center or FAQ on its respective website.
Verified contacts

Condé Nast customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Deborah Brett
Global Chief Business Officer
Secondary
Anna Wintour
Chief Content Officer and Global Editorial Director of Vogue
Chief Executive
Roger Lynch
Chief Executive Officer

Condé Nast customer service policies

Condé Nast’s privacy policy explains how the company collects, uses, and protects personal information, including how data are used to process orders and for marketing purposes.

Condé Nast loyalty program

Condé Nast does not have a loyalty program.

Frequently asked questions about Condé Nast

Advance Publications is the parent company of Condé Nast.
Reader complaints are typically handled by the individual brand or subscription service rather than corporate headquarters.
Condé Nast charges usually happen when a magazine subscription renews automatically or was linked to a past order or promotion. Contact Condé Nast customer service at (800) 405-8085 or email condenast.direct@cdsfulfillment.com to cancel the subscription and request a refund review for the unauthorized charge.
Many Condé Nast magazine subscriptions renew automatically unless cancelled before the billing date. Contact Condé Nast subscription customer service at (800) 405-8085 or email condenast.direct@cdsfulfillment.com to cancel the renewal and request a refund or prorated credit.
A Condé Nast subscription can sometimes start through promotional offers, partner deals, or bundled subscriptions. Contact Condé Nast customer service at (800) 405-8085 or email condenast.direct@cdsfulfillment.com to verify the subscription source, cancel it, and dispute the charge if it was unauthorized.
Condé Nast gift magazine subscriptions can take several weeks to begin depending on the publication’s print schedule. Contact Condé Nast subscription customer service at (800) 405-8085 or email condenast.direct@cdsfulfillment.com to confirm the order and request replacement issues if delivery has not started.
Missing Condé Nast magazine issues may be caused by postal delivery problems or subscription processing delays. Report the missing issues to Condé Nast customer service at (800) 405-8085 or email condenast.direct@cdsfulfillment.com and request replacement copies or an extension of your subscription.
If the Condé Nast “Manage Subscription” page keeps looping, it may be a browser or account login issue. Try clearing your browser cache or using another browser, or contact Condé Nast customer service at (800) 405-8085 or email condenast.direct@cdsfulfillment.com to cancel your subscription.
Some Condé Nast magazine subscriptions must be cancelled through customer service rather than an online account. Contact Condé Nast support directly and request written confirmation once your subscription cancellation is processed.
If you cannot unsubscribe from a Condé Nast magazine due to login errors or support issues, contact their subscription customer service by phone or email. If charges continue, you may need to dispute the subscription charge with your payment provider.
Condé Nast customer service lines may experience long wait times or limited support hours. If you cannot reach them by phone, use the Condé Nast help center or email support to request subscription cancellation.
Large publishers such as Condé Nast often use centralized or outsourced customer service teams, which can slow responses. If your issue is unresolved, request escalation to a supervisor or senior customer service contact.
Unsolicited Condé Nast magazines are often sent through promotional mailing lists or partner marketing campaigns. Contact Condé Nast customer service at (800) 405-8085 or email condenast.direct@cdsfulfillment.com and request removal from all subscription and promotional mailing lists.

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