Collective Retreats is a hospitality company that offers luxury outdoor accommodations.
How to reach a person at Collective Retreats
Main: (970) 445-2033
Collective Retreats Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Collective Retreats
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Collective Retreats
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Collective Retreats mailing address
1800 Wazee Street
Denver, CO 80205
Collective Retreats executive customer service contacts
Primary Contact
Kimberly Vega
Reservations and Concierge Associations
1800 Wazee Street
Denver, CO 80205
kimberly.vega@collectiveretreats.com
Secondary Contact
Brittany Miller
Director of Operations
1800 Wazee Street
Denver, CO 80205
brittany.miller@collectiveretreats.com
Chief Executive
Victor Vazquez
1800 Wazee Street
Denver, CO 80205
Victor.Vazquez@collectiveretreats.com
How can I contact Collective Retreats customer service?
Call (970) 445-2033 or email hello@collectiveretreats.com.
What is the cancellation policy for Collective Retreats?
The cancellation policy may vary depending on the location and type of booking. Typically, cancellations made within a certain time frame before the check-in date may be eligible for a refund, but it’s best to review the specific terms for your reservation.
How do I change my reservation?
To modify your reservation, contact Collective Retreats customer service at (970) 445-2033 or email hello@collectiveretreats.com directly. Changes are subject to availability and may involve additional fees.
What should I do if I have special requests or dietary restrictions?
You can communicate any special requests or dietary restrictions to Collective Retreats customer service at (970) 445-2033 or email hello@collectiveretreats.com prior to your stay.
What should I do if I need assistance during my stay?
If you need assistance during your stay, contact the on-site staff or reach out to customer service at (970) 445-2033 or email hello@collectiveretreats.com.
How to get professional help with your Collective Retreats problem
If you need help with Collective Retreats, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help