Collective Retreats is a hospitality company that offers luxury outdoor accommodations.
How to reach a person at Collective Retreats
Main: (970) 445-2033
Collective Retreats Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Collective Retreats
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Collective Retreats
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Collective Retreats mailing address
1800 Wazee Street
Denver, CO 80202
Collective Retreats executive customer service contacts
Primary Contact
Kimberly Vega
Reservations and Concierge Associations
1800 Wazee Street
Denver, CO 80202
kimberly.vega@collectiveretreats.com
Secondary Contact
Brittany Miller
Director of Operations
1800 Wazee Street
Denver, CO 80202
brittany.miller@collectiveretreats.com
Chief Executive
Peter Mack
1800 Wazee Street
Denver, CO 80202
Peter.Mack@collectiveretreats.com
How can I contact Collective Retreats customer service?
Call (970) 445-2033 or email hello@collectiveretreats.com.
What are Collective Retreats' customer service hours?
Representatives are available from 10 a.m. to 8 p.m. Eastern time, 7 days a week.
What is the cancellation policy for Collective Retreats?
The cancellation policy may vary depending on the location and type of booking. Typically, cancellations made within a certain time before the check-in date may be eligible for a refund, but it’s best to review the specific terms for your reservation.
How do I change my reservation?
Contact Collective Retreats customer service at (970) 445-2033 or email hello@collectiveretreats.com directly. Changes are subject to availability and may involve additional fees.
What should I do if I have special requests or dietary restrictions?
You can communicate any special requests or dietary restrictions to Collective Retreats customer service at (970) 445-2033 or email hello@collectiveretreats.com prior to your stay.
What should I do if I need assistance during my stay?
Contact the on-site staff or call customer service at (970) 445-2033, or email hello@collectiveretreats.com.
How to get professional help with your Collective Retreats problem
If you need help with Collective Retreats, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.