Clinique offers hypoallergenic and fragrance-free products.
Clinique Responsiveness rating
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What you need to know about Clinique
Clinique’s customer service response times vary by contact method, volume of inquiries, and business hours.
- Response times from Clinique’s customer service can vary based on the type of issue, the volume of inquiries, and the contact method used.
- Issues with Clinique can be addressed by reaching out to our executive contacts or consulting our insider guide.
- Clinique follows standard customer service policies. Below are some frequently asked questions about the company.
Clinique’s customer service response times
Clinique’s customer service typically responds within 24 to 48 hours, depending on the volume of inquiries. However, here’s a general idea of what to expect:
| Phone support | Clinique’s customer service phone support typically responds quickly, often within a few minutes during business hours. However, response times may vary depending on call volume and the complexity of the inquiry. Call customer service at (800) 419-4041. |
| Email support | Clinique’s customer service email support usually responds within 24 to 48 hours. Response times can vary depending on the volume of inquiries and the complexity of the issue. For quicker assistance, use phone support instead of email. Email Clinique at cliniquetech@clinique.com. |
| Live chat | Live chat response times vary based on volume, business hours, and inquiry complexity. During peak times, wait times may be longer, but responses usually take a few seconds to a few minutes. For faster assistance, initiate the chat during less busy times. |
| Social media | Clinique’s customer service through social media generally responds within a few hours, though response times can vary depending on the platform and inquiry volume. For quicker replies, contact the company during business hours. Keep in mind that complex issues might require more time or a shift to another support method. Here’s how to reach Clinique via social media. |
| Help center/FAQ | Clinique’s customer service help center and FAQ typically provide immediate access to answers, as they are designed for self-service. For more detailed or specific inquiries, response times may vary if you need to contact support directly. Most responses from the help center are available instantly, but more complex issues may take longer to address. |
How to resolve a problem with Clinique
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Clinique mailing address
767 Fifth Avenue
New York, NY 10153
Clinique executive customer service contacts
Primary Contact
Al Curtis
Director of Operations
767 Fifth Avenue
New York, NY 10153
acurtis@elcompanies.com
Secondary Contact
Na Li
Chief Operating Officer
767 Fifth Avenue
New York, NY 10153
nli@elcompanies.com
Alternative Executive
Michelle Freyre
President
767 Fifth Avenue
New York, NY 10153
mfreyre@elcompanies.com
Chief Executive
Stéphane De La Faverie
767 Fifth Avenue
New York, NY 10153
sdlfaverie@elcompanies.com
What is the relationship between Estée Lauder and Clinique?
Clinique is owned and operated by Estée Lauder Companies.
How can I contact Clinique customer service?
Call (800) 419-4041 or email cliniquetech@clinique.com.
Does Clinique have an online chat service?
Yes, Clinique has an online chat service.
How to get professional help with your Clinique problem
If you need help with Clinique, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.