Clinique

Clinique offers hypoallergenic and fragrance-free products.

Telephone
Customer service : (800) 419-4041
Mailing address
767 Fifth Avenue
New York, NY 10153
Website
clinique.com

What you need to know about Clinique

Clinique's customer service response times vary by contact method, volume of inquiries, and business hours.

How to resolve a problem with Clinique

Try self-service first

Use our proven resolution methods, or Clinique’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Clinique respond?

Phone support
Clinique's customer service phone support typically responds quickly, often within a few minutes during business hours. However, response times may vary depending on call volume and the complexity of the inquiry. Call customer service at (800) 419-4041.
Email support
Clinique does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
Live chat response times vary based on volume, business hours, and inquiry complexity. During peak times, wait times may be longer, but responses usually take a few seconds to a few minutes. For faster assistance, initiate the chat during less busy times.
Social media
Clinique's customer service through social media generally responds within a few hours, though response times can vary depending on the platform and inquiry volume. For quicker replies, contact the company during business hours. Keep in mind that complex issues might require more time or a shift to another support method. Here’s how to reach Clinique via social media.
Help center/FAQ
Clinique's customer service help center and FAQ typically provide immediate access to answers, as they are designed for self-service. For more detailed or specific inquiries, response times may vary if you need to contact support directly. Most responses from the help center are available instantly, but more complex issues may take longer to address.
Verified contacts

Clinique customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Al Curtis
Director of Operations
Secondary
Na Li
Chief Operating Officer

Additional contacts

Michelle Freyre
President

Clinique customer service policies

Clinique’s privacy policy explains how it collects, uses, and protects your personal information when you use its website or make a purchase.

Clinique loyalty program

Clinique offers a loyalty program called Clinique Smart Rewards. Members can earn points with every purchase, which can be redeemed for rewards such as discounts and exclusive offers.

Frequently asked questions about Clinique

Clinique is owned and operated by Estée Lauder Companies.
Call (800) 419-4041.
Yes, Clinique has an online chat service.

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