Citymapper
Citymapper is a navigation app that provides real-time public transportation information, routes, and estimated travel times to help users navigate cities efficiently.
London, United Kingdom
What you need to know about Citymapper
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Citymapper
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
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Citymapper customer service executives
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Frequently asked questions about Citymapper
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