Christian Louboutin

Christian Louboutin is a brand specializing in footwear, handbags, and accessories, recognized for its red-soled shoes.

Telephone
Main : (888) 656-8247
Email
Mailing address
19 Rue Jean-Jacques Rousseau
75001, Paris France
Website
us.christianlouboutin.com

What you need to know about Christian Louboutin

Customer service experiences with Christian Louboutin can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Christian Louboutin

Try self-service first

Use our proven resolution methods, or Christian Louboutin’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Christian Louboutin respond?

Phone support
Customer service representatives are available Monday to Friday from 9 a.m. to 6 p.m., Saturday from 9 a.m. to 5 p.m. (all times Eastern). Response times can vary, but customers can often expect immediate assistance or a wait time of a few minutes, depending on call volume. Call (888) 656-8247.
Email support
Responses to email inquiries generally take between 24 to 48 hours. However, during peak times or for complex issues, it may take longer. Email customerservice.usa@us.christianlouboutin.com.
Online contact form
Similar to email support, responses via the online contact form typically take 24 to 48 hours.
Live chat support
No live chat support is available.
Social media
Response times on social media platforms such as Instagram, X, and Facebook vary. Some inquiries may receive replies within a few hours, while others could take a day or more. For urgent concerns, direct customer support channels may be more effective.
Verified contacts

Christian Louboutin customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Alexis Mourot
COO
Secondary
Carla Erice
President, the Americas
Chief Executive
Bruno Chamberland
Chief Executive

Christian Louboutin customer service policies

Christian Louboutin's privacy policy outlines how the company collects, uses, and protects customer data. It covers topics such as personal information collection, cookie usage, data security, and customer rights regarding their information.

Christian Louboutin loyalty program

Christian Louboutin does not have a loyalty program.

Frequently asked questions about Christian Louboutin

Christian Louboutin's primary headquarters are located in Paris, France. In the United States, the company has several boutique locations. For customer service inquiries, it's recommended to contact customer service directly. Call customer service at (888) 656-8247 or email at customerservice.usa@us.christianlouboutin.com.
Call customer service at (888) 656-8247 or email at customerservice.usa@us.christianlouboutin.com.
Monday to Friday from 9 a.m. to 6 p.m., Saturday from 9 a.m. to 5 p.m. (all times Eastern).

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