Christian Louboutin is a brand specializing in footwear, handbags, and accessories, recognized for its red-soled shoes.
How to reach a person at Christian Louboutin
Main: (888) 656-8247
Christian Louboutin Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Christian Louboutin
What you need to know about Christian Louboutin
Customer service experiences with Christian Louboutin can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Christian Louboutin’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Christian Louboutin with our insider guide or through our executive contacts.
- Christian Louboutin’s customer service policies are standard. Here are our frequently asked questions about Christian Louboutin.
Christian Louboutin customer service response times
Christian Louboutin’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Customer service representatives are available Monday to Friday from 9 a.m. to 6 p.m., Saturday from 9 a.m. to 5 p.m. (all times Eastern). Response times can vary, but customers can often expect immediate assistance or a wait time of a few minutes, depending on call volume. Call (888) 656-8247. |
| Email support | Responses to email inquiries generally take between 24 to 48 hours. However, during peak times or for complex issues, it may take longer. Email customerservice.usa@us.christianlouboutin.com. |
| Online contact form | Similar to email support, responses via the online contact form typically take 24 to 48 hours. |
| Live chat support | No live chat support is available. |
| Social media | Response times on social media platforms such as Instagram, X, and Facebook vary. Some inquiries may receive replies within a few hours, while others could take a day or more. For urgent concerns, direct customer support channels may be more effective. |
How to resolve a problem with Christian Louboutin
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Christian Louboutin mailing address
19 Rue Jean-Jacques Rousseau
75001, Paris France
Christian Louboutin executive customer service contacts
Primary Contact
Alexis Mourot
COO
19 Rue Jean-Jacques Rousseau
75001, Paris France
Secondary Contact
Carla Erice
President, the Americas
19 Rue Jean-Jacques Rousseau
75001, Paris France
Chief Executive
Bruno Chamberland
19 Rue Jean-Jacques Rousseau
75001, Paris France
Does Christian Louboutin's have a head quarter address in the U.S.?
Christian Louboutin’s primary headquarters are located in Paris, France. In the United States, the company has several boutique locations. For customer service inquiries, it’s recommended to contact customer service directly. Call customer service at (888) 656-8247 or email at customerservice.usa@us.christianlouboutin.com.
How can I contact Christian Louboutin customer service?
Call customer service at (888) 656-8247 or email at customerservice.usa@us.christianlouboutin.com.
When can I contact Christian Louboutin customer service?
Monday to Friday from 9 a.m. to 6 p.m., Saturday from 9 a.m. to 5 p.m. (all times Eastern).
How to get professional help with your Christian Louboutin problem
If you need help with Christian Louboutin, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.