Choice Home Warranty

Choice Home Warranty is a home warranty provider based in Edison, New Jersey, offering service plans that cover repairs and replacements of major home systems and appliances. It is operated by Rely Home, Inc.

Mailing address
2147 Route 27 South, 4th Floor
Edison, NJ 08817
Website
choicehomewarranty.com

What you need to know about Choice Home Warranty

You can reach Choice Home Warranty's customer service by phone and email. Our executive contacts go up to Chief Executive Jim Mostofi. Elliott Advocacy rates Choice Home Warranty's customer service responsiveness 3 out of 5.

How to resolve a problem with Choice Home Warranty

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Choice Home Warranty customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Troy McDermott
Customer Service Supervisor
Secondary
Trae Sterling
Executive Vice President
Chief Executive
Jim Mostofi

Frequently asked questions about Choice Home Warranty

Call (888) 373-7924 or email support@choicehomewarranty.com.
Monday to Friday 8 a.m. to 7 p.m., Saturday 9 a.m. to 6 p.m. (all times Eastern).
Choice Home Warranty typically does not offer a return policy for the service plans. However, you can cancel your plan within a certain period for a refund, depending on the terms of your contract.
To file a claim, log in to your account on the website or contact customer service at (888) 373-7924 or email support@choicehomewarranty.com. Provide details about the issue and any necessary documentation.
If you experience issues with a repair service, contact Choice Home Warranty customer service at (888) 373-7924 or email support@choicehomewarranty.com.
You can track the status of your claim by logging into your account on the website or by contacting customer service at (888) 373-7924 or email support@choicehomewarranty.com for updates.
Choice Home Warranty accepts major credit cards, including Visa, MasterCard, American Express, and Discover.
Yes, you can cancel your plan. Be sure to review the terms of your contract for details on the cancellation process and any potential refund eligibility.
To update your contact information, log into your account on the website or contact customer service at (888) 373-7924 or email support@choicehomewarranty.com for assistance.

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