China Eastern Airlines Corporation Limited is an airline headquartered in Shanghai Hongqiao International Airport in Changning District, Shanghai. It is a major Chinese airline operating international, domestic and regional routes.
What you need to know about China Eastern Airlines
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with China Eastern Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
China Eastern Airlines Company Limited
66 Airport Avenue
Pudong International Airport
Shanghai 201202
https://us.ceair.com/en/
Phone Contacts
Main: (86-21) 6268 6268
Customer Service: (855) 589-5530
Paris: | Tel: +33 144 86 03 00 | Fax: +33 144 86 08 68 |
London: | Tel: +44 207 935 2676 | Fax: +44 207 935 2967 |
Frankfurt: | Tel: +49 69 133 8930 | Fax: +49 69 133 89333 |
Moscow: | Tel: +7 495 935 8828 | Fax: +7 495 935 8829 |
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Ben Beidou Lee
Director of Sales - North America
China Eastern Airlines Company Limited
66 Airport Avenue
Pudong International Airport
Shanghai 201202
[email protected]
Secondary Contact
Tim Codd
Vice President - North America
China Eastern Airlines Company Limited
66 Airport Avenue
Pudong International Airport
Shanghai 201202
[email protected]
Tang Bing
Executive Vice President
China Eastern Airlines Company Limited
66 Airport Avenue
Pudong International Airport
Shanghai 201202
[email protected]
Chief Executive
Mr. Xulun Ma Vice
Chairman & President
China Eastern Airlines Company Limited
66 Airport Avenue
Pudong International Airport
Shanghai 201202
This contact was published on December 11, 2018 and updated on May 30, 2023.