Chicago Tribune

The Chicago Tribune is a daily newspaper that covers local, national and international news.

Telephone
Customer service : (312) 546-7900
Subscriptions : (800) 874-2863
Mailing address
Tribune Tower, 435 N. Michigan Avenue
Chicago, IL 60611
Website
chicagotribune.com

What you need to know about Chicago Tribune

The Chicago Tribune generally responds to customer service in a satisfactory manner.

How to resolve a problem with Chicago Tribune

Try self-service first

Use our proven resolution methods, or Chicago Tribune’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Chicago Tribune respond?

Phone support
The Chicago Tribune's customer service phone response time is not listed on the website.
Email supportconsumerservices@chicagotribune.com
The Chicago Tribune's customer service email response time is not listed on the website.
Live chat support
The Chicago Tribune does not have live chat support.
Social media
The Chicago Tribune is active on platforms such as Facebook, X, Instagram, YouTube and LinkedIn.
Help center/FAQ
The Chicago Tribune’s help center/FAQ provides quick answers to common questions regarding subscriptions, digital access, account management, billing and customer support.
Verified contacts

Chicago Tribune customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Par Ridder
General Manager
Secondary
Stacy St. Clair
Managing Editor

Additional contacts

Mitch Pugh
Executive Editor

Chicago Tribune customer service policies

The Chicago Tribune’s privacy policy explains how the company collects, uses, and protects personal information when you use its websites, apps, and related services.

Frequently asked questions about The Chicago Tribune

The Chicago Tribune is operated by MediaNews Group, which oversees its publishing and business operations under Alden Global Capital’s ownership structure.
Alden Global Capital owns MediaNews Group, which operates several major U.S. newspapers including the Chicago Tribune, New York Daily News, The Morning Call, Daily Press, The Virginian-Pilot, Orlando Sentinel, Sun Sentinel, and Hartford Courant, along with Studio 1847.

Outdated info? Report it here