Chicago Tribune

The Chicago Tribune is a daily newspaper that covers local, national and international news.

Telephone

Customer service : (312) 546-7900

Subscriptions : (800) 874-2863

consumerservices@chicagotribune.com

Headquarters

435 N. Michigan Avenue
Chicago, IL 60611

Mailing address

Tribune Tower, 435 N. Michigan Avenue
Chicago, IL 60611

Website

chicagotribune.com

What you need to know about Chicago Tribune

The Chicago Tribune generally responds to customer service in a satisfactory manner.

The Chicago Tribune’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with the Chicago Tribune with our insider guide or through our executive contacts.
The Chicago Tribune's customer service policies are standard. Here are our frequently asked questions about the Chicago Tribune.

How to resolve a problem with Chicago Tribune

Try self-service first

Use our proven resolution methods, or Chicago Tribune’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Chicago Tribune respond?

Phone support

The Chicago Tribune's customer service phone response time is not listed on the website.

Email supportconsumerservices@chicagotribune.com

The Chicago Tribune's customer service email response time is not listed on the website.

Live chat support

The Chicago Tribune does not have live chat support.

Social media

The Chicago Tribune is active on platforms such as Facebook, X, Instagram, YouTube and LinkedIn.

Help center/FAQ

The Chicago Tribune’s help center/FAQ provides quick answers to common questions regarding subscriptions, digital access, account management, billing and customer support.

Verified contacts

Chicago Tribune customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary

Par Ridder

General Manager

pridder@tribpub.com

Secondary

Stacy St. Clair

Managing Editor

sstclair@chicagotribune.com

Additional contacts

Alternative

Mitch Pugh

Executive Editor

Chicago Tribune self-service links

Visit the website, click on “Sign In” or “Register” and follow the prompts to create an account using your email address and a password.

Chicago Tribune customer service policies

The Chicago Tribune’s privacy policy explains how the company collects, uses, and protects personal information when you use its websites, apps, and related services.

Frequently asked questions about The Chicago Tribune

The Chicago Tribune is published by Tribune Publishing, which has been owned by Alden Global Capital since 2021.

Call (312) 546-7900 or email consumerservices@chicagotribune.com.

Alden Global Capital, through Tribune Publishing, owns several major U.S. newspapers including the Chicago Tribune, New York Daily News, The Morning Call, Daily Press, The Virginian-Pilot, Orlando Sentinel, Sun Sentinel, and Hartford Courant, along with Studio 1847. (MediaNews Group is a separate Alden-affiliated newspaper chain.)

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