The Chicago Tribune is a daily newspaper that covers local, national and international news.
How to reach a person at Chicago Tribune
Customer service: (312) 546-7900
Subscriptions: (800) 874-2863
Chicago Tribune Responsiveness rating
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What you need to know about the Chicago Tribune
The Chicago Tribune generally responds to customer service in a satisfactory manner.
- The Chicago Tribune’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with the Chicago Tribune with our insider guide or through our executive contacts.
- The Chicago Tribune’s customer service policies are standard. Here are our frequently asked questions about the Chicago Tribune.
The Chicago Tribune customer service response times
The Chicago Tribune’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support (312) 546-7900 | The Chicago Tribune’s customer service phone response time is not listed on the website. |
| Email support consumerservices@chicagotribune.com | The Chicago Tribune’s customer service email response time is not listed on the website. |
| Live chat support | The Chicago Tribune does not have live chat support. |
| Social media | The Chicago Tribune is active on platforms such as Facebook, X, Instagram, YouTube and LinkedIn. |
| Help center/FAQ | The Chicago Tribune’s help center/FAQ provides quick answers to common questions regarding subscriptions, digital access, account management, billing and customer support. |
How to resolve a problem with the Chicago Tribune
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Chicago Tribune mailing address
Tribune Tower
435 N. Michigan Avenue
Chicago, IL 60611
Chicago Tribune executive customer service contacts
Primary Contact
Par Ridder
General Manager
435 N. Michigan Avenue
Chicago, IL 60611
pridder@tribpub.com
Secondary Contact
Stacy St. Clair
Managing Editor
435 N. Michigan Avenue
Chicago, IL 60611
sstclair@chicagotribune.com
Alternative Contact
Mitch Pugh
Executive Editor
435 N. Michigan Avenue
Chicago, IL 60611
mpugh@chicagotribune.com
What is the relationship between the Chicago Tribune and MediaNews Group?
The Chicago Tribune is operated by MediaNews Group, which oversees its publishing and business operations under Alden Global Capital’s ownership structure.
How can I contact Chicago Tribune customer service?
Call (312) 546-7900 or email consumerservices@chicagotribune.com.
Which other publications are also owned by MediaNews Group?
Alden Global Capital owns MediaNews Group, which operates several major U.S. newspapers including the Chicago Tribune, New York Daily News, The Morning Call, Daily Press, The Virginian-Pilot, Orlando Sentinel, Sun Sentinel, and Hartford Courant, along with Studio 1847.
How to get professional help with your Chicago Tribune problem
If you need help with Chicago Tribune, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.